诸葛霖、王燕希编著的《外贸英语经典系列教材：外贸英文书信（第4版）》在旧版基础上增添了新的书信形式内容，一共增加了六课，分别是：第4课中的商业广告，第56课商务会议纪要，第57课制作表格，第58课图形分析，第59课商业问卷，第60课商务短报告。这些内容都是商务交流活动中至关重要的环节，并且这些环节起着越来越重要的作用。此外，对以上不同形式的商务书信的介绍对商务报告的撰写有很大的帮助，也构成商业报告的一部分内容。

这些章节均配有内容讲解和课后练习，便于学习者更新和巩固所学知识。

Lesson 1 Layout of a Business Letter （1）

Lesson 2 Layout of a Business Letter （2）

Review and Highlight 1

Lesson 3 EstablishingBusinessRelations

Lesson 4 SalesPromotion&BusinessCommercials

Lesson 5 Letteroflnvitation

Lesson 6 Advice ofltinerary

Review and Highlight 2

Lesson 7 Credit Enquiry

Lesson 8 SpecificEnquiry

Lesson 9 0ffer

Lesson 10 Inquiry &Non-firmOffer

Lesson 11 Confirming a Non-firm Offer

Lesson 13 Reply to a Counter-offer

Lesson 14 Firm Offer

Lesson 15 First Order

Lesson 16 Refusing the Request to Reinstate an Order

Lesson 17 Goods on Approval

Lesson 18 Goods on Consignment

Review and Highlight 3

Lesson 19 Proformalnvoice

Lesson 20 TransferringBusinessRelations

Lesson 21 Requesting SpecialAllowance

Lesson 22 Refusing PriceReduction

Lesson 23 AccountsBalance

Lesson 24 Accounts Settlement

Lesson 25 Terms of Payment

Lesson 26 Documents against Payment

Lesson 27 Documents against Acceptance

Lesson 28 Urging Establishment of a Letter of Credit

Lesson 29 Requesting L/C Amendment

Lesson 30 L/C Amendment

Lesson 31 Extension of an L/C

Lesson 32 Shipping Instructions

Review and Highlight 4

Lesson 33 Shipment

Lesson 34 Urging Immediate Shipment

Lesson 35 Shipping Advice

Lesson 36 Packing and Shipping Marks

Lesson 37 Delay in Transportation Strike

Lesson 38 Insurance （1）

Lesson 39 Insurance （2）

Lesson 40 Insurance Claim

Review and Highlight 5

Lesson 41 Sending Replacement

Lesson 42 Agent's Complaint of Poor Quality Goods

Lesson 43 Exporter's Reply to the Complaint

Lesson 44 A Claim for Shortweight

Lesson 45 Settlement of a Claim

Lesson 46 New Agent

Lesson 47 Exclusive Agency

Lesson 48 Establishing a Permanent Office

Lesson 49 Processing Trade

Lesson 50 Compensation Trade

Lesson 51 Joint Venture

Lesson 52 Leasing Trade

Lesson 53 Sales Agreement

Review and Highlight 6

Lesson 54 Business Memo

Lesson 55 Email and Fax

Lesson 56 Business Minutes

Lesson 57 Business Forms and Graphics

Lesson 58 Main Types of Graphics and Charts

Lesson 59 Questionnaire

Lesson 60 Short Business Reports

附录一 销售确认书

附录二 信用证