基于12个城市1200家企业的调查数据，本书成为第一部对中国企业的社会责任进行全面和深入的研究的著作。本书覆盖广泛的领域，特别研究了企业社会责任和企业绩效之间的关系，并发现更高的劳动和环保标准以提高企业的竞争力和赢利能力。本书的结论无论是对于政府的政策制定还是对于企业的竞争策略，都具有重要的参考意义。本书为英文版。

ACKNOWLEDGEMENTS

ACRONYMS

EXECUTIVE SUMMARY

 1.Summary of findings

CSRAwareness

Labor Standards

Environmental Standards

Quality Control

Corporate Governance

The supply Chain and CSR

CSR and Financial Performance

 2.Recommendations for the government

 3.Recommendations for companies

CHAPTER 1 INTRODUCTION

 1.1 The Concept of CSR

Definitions of CSR

Contents of CSR

International Standards for CSR

 1.2 The Business Case for CSR

 1.3 Debates around CSR

 1.4 Drivers of CSR

 1.5 Phases of CSR in China

 1.6 Debates on CSR in China

A Chinese Definition of CSR?

A Chinese Business Case for CSR?

 1.7 The Arrangement ofthe Report

CHLAPTER 2 SAMPLING AND DESCRIPTIVE STATISTICS

 2.1 Organization of the Surveys and Interviews

The Main Survey

Interviews

The city Survey

The Supplementary Individual Survey

 2.2 Profiles ofthe Sample Cities

Geographic Locations

Economic Indicators

 2.3 Profiles ofthe Sample Firms

Geographic Distribution

Size

Industrial Distribution

Ownership

Exports

Financial Performanc

 2.4 Summary

CHAPTER 3 CSR AWARENESS AND SOCIAL PARTICIPATION IN SAMPLE FIRMS

 3.1 CSR Awareness

Knowledge of CSR

Factors Affecting Firms Knowledge of CSR

 3.2 CSR Implementations

 3.3 Participafion in SociaHy Related CSR Activities

 3.4 Summary

CHAPTER 4 LABOR PROTECTION IN CHINA：RECENT HISTORY, LEGISLATION,AND CURRENT ISSUES

 4.1 Employment in China since the 1990s

 4.2 Erosion and Rebuilding of the Social Safety-net

 4.3 Framework for Labor Proteetion

 4.4 Issues with the Legal Framework

 4.5 Major Issues of Labor Protection at the Factory Floor

 4.6 Summary

CHAPTER 5 LABoR PRoTECTIoN IN SAMPLE FIRMS

 5.1 Labor Contracts

Coverage of Contracts in Sample Firms

Factors Affecting Written Contracts

Contents of Contracts

Termination of Contracts

 5.2 Working Hours and Wages

Working Hours

Salaries

Wage Arrears

 5.3 Pensions，Medical Insurance，and Workplace Amenities

Pensions

Medical Insurance

Workplace Safety and Amenities

 5.4 Labor Disputes and Settlements

Disputes

Settlements

Government Efrorts

 5.5 Labor Unions and Collective Bargaining

Labor Unions at the National Level

LaborUnions inthe Sample

Benefits of Unionization and Collective Bargaining

 5.6 Summary

CHAPTER 6 ENVIRONMENTAL STANDARDS

 6.1 The Status Quo of Environmental Protection

Measures to Protect the Environment

Environment Compliance Rates，Labeling，and ISO 14000 Certification

Difficulties

 6.2 Factors Affecting Firms'Environmental Protection Behavior

Competition and Firm Environmental Protection Strategy

CSR Awareness and Firm Environmental Protection Strategy

Region and Firm Environmental Protection Strategy

Industry and Firm Environmental Protection Strategy

Government Policies and Firm Environmental Protection Strategies

 6.3 Cleaner Production

 6.4 Summary

CHAPTER 7 PRODUCT QUALITY

 7.1 The Status Quo of Product Quality

Existence of National Standard and Firm-specific Standards

Product Quality Accreditation：ISO9001

Product Quality：Self_EValuation by Firms

Product Safety

 7.2 Measures to Manage Product Quality

Brand Name Establishment

Quality Control Department

Quality Inspection

 7.3 Factors Affecting Product Quality and Firm Effort in Product Quality Management

Competition

CSR awareness

 7.4 Summary

CHAPTER 8 GOVERNANCE STRUCTURE

 8.1 Ownership Structure at a Glance

 8.2 The Impacts of Gaizhi：Domestic Enterprises with and without Gaizhi

 8.3 Management Systems

Articles of A ssociation

Auditing and Information Disclosure

Copmetition

CSR awarenes

Importance of Each Player

Risk Control and Education Levels

The General Manager

 8.4 Government and Unions

Conclusion

CHAPTER 9 MARKETS,LEGAL ENVIRONMENT AND CSR

 9.1 Market Positions of the Sample Firms

 9.2 The supply Chain and CSR

Customers and CSR Requirements

Sample Firms CSR Requirements on Suppliers

 9.3 Commercial Deals and Dispute Settlements

Dispute Settlements

Firm Behavior in Commercial Deals

 9.4 Summary

CHAPTER 10 CSR AND FIRM PERFORMANCE

 10.1 CSR Records and Firm Performance

 10.2 Supply Chain Requirements and Firm Performance

 10.3 Causes Of CSR'S Positive Impacts

CSR and External Finance

Labor Standards and Human Capital

The Porter Hypothesis

 10.4 Summary

CHAPTER 11 CSR AND FIRM PERFORMANCE

 11.1 Summary of findings

Corporate Governance

CSR and Financial Performance

CSR Awareness

Environmental Standards

Labor Standards

Quality Control

The supply Chain and CSR

 11.2 Recommendations for the government

 11.3 Recommendations for companies

REFERENCES