They called him Neutron Jack. They called him the world’s toughest boss. And then Fortune called him "The Manager of the Century." In his twenty-year career at the helm of General Electric, Jack Welch defied conventional wisdom and turned an aging behemoth of a corporation into a lean, mean engine of growth and corporate innovation. In this remarkable autobiography--now updated with a special new afterword by the author--Jack Welch takes us on the rough-and-tumble ride that has been his remarkable life.
They called him Neutron Jack. They called him the world’s toughest boss. And then Fortune called him "The Manager of the Century." In his twenty-year career at the helm of General Electric, Jack Welch defied conventional wisdom and turned an aging behemoth of a corporation into a lean, mean engine of growth and corporate innovation. In this remarkable autobiography--now updated with a special new afterword by the author--Jack Welch takes us on the rough-and-tumble ride that has been his remarkable life.
From his working-class childhood to his early days in G.E. Plastics to his life at the top of the world’s most successful com pany, JACK is ultimately a story about people--from a man who based his career on demanding only the best from others and from himself.
AUTHOR’S NOTE
PROLOGUE
SECTION I EARLY YEARS
Building Self-Confidence
Getting Out of the Pile
Blowing the Roof Off
Flying Below the Radar
Getting Closer to the Big Leagues
Swimming in a Bigger Pond
SECTION II BUILDING A PHILOSOPHY
Dealing with Reality and "Superficial Congeniality"
The Vision Thing
The Neutron Years
The RCA Deal
The People Factory
Remaking Crotonville to Remake GE
Boundaryless: Taking Ideas to the Bottom Line
Deep Dives
SECTION III UPS AND DOWNS
Too Full of Myself
GE Capital: The Growth Engine
Mixing NBC withLight Bulbs
When to Fight, When to Fold
SECTION IV GAME CHANGERS
Globalization
Growing Services
Six Sigma and Beyond
E-Business
SECTION V LOOKING BACK, LOOKING FORWARD
"Go Home, Mr. Welch"
What This CEO Thing Is All About
A Short Reflection on Golf
"New Guy"
EPILOGUE
ACKNOWLEDGMENTS
AFTERWORD
APPENDIXES
INDEX