廖国强、艾湘华主编的《商务谈判实训(双语新国标应用型本科商务英语系列规划教材)》针对社会各界英语爱好者和广大从事内外贸业务人员及国际贸易、国际商务、国际金融、国际物流、国际财会、电子商务、市场营销、商务英语、经济类、管理类、文秘类等专业的学生熟悉商务谈判理论与技巧的需要而编写。本书在编写中注重结合当今跨文化商务谈判中可能遇到的新情况、新问题，突出重点，便于读者学习与了解参与谈判时可能遇到的各种情景及沟通对策，内容紧跟国内外经贸活动最新发展对商务谈判的需要，知识点覆盖面广、实用性强。通过引导进行模拟商务谈判，锻炼学习者的应变能力以及增加职场经验，基本掌握国际商务谈判的流程，了解谈判各个过程环节的要求及注意点以及风格的体现，以便把所学的知识应用到实际谈判之中。
全书以英文为主，中文为辅，以便以让读者更深刻地理解用于沟通的语言，掌握国际商务谈判的基本原则和技巧，并能流利地用英语或中文进行商务沟通、完成商务谈判，有效地提高学习者的实践能力。每一章中的要点、部分短语或词汇等都提供了中文注释，可以满足不同需求和不同英语水平学习者的需要，力求实效，也可弥补所谓全英文太难或全中文讲解又不易掌握英文用法的不足。

Unit 1 Business Negotiation Thinking，Psychology and Language Arts
商务谈判思维、心理与语言艺术
Task 1 Business Negotiation Thinking商务谈判思维
Task 2 Business Negotiation Psychology商务谈判心理
Task 3 Language Arts in Business Negotiations商务谈判语言艺术
Unit 2 Types of Business Negotiations
商务谈判的类型
Task 1 DomesticBusinessNegotiations国内商务谈判
Task 2 International Business Negotiations国际商务谈判
Task 3 Negotiations for Merchandise Trade商品贸易谈判
Task4 Negotiations for Non-merchandise Trade非商品贸易谈判
Task 5 Multi-Party and Multi-Phased Negotiations多方多阶段谈判
Unit 3 Preparation and Organization for Business Negotiations
商务谈判准备与组织
Task 1 An Introduction to International Business Negotiations认识国际
商务谈判
Task 2 DeterminatiorfofNegotiating Goals谈判目标的确定
Task 3 Information Gathering in Business Negotiation商务谈判信息收集
Task 4 Avoidance ofNegotiation Risks谈判风险规避
Task 5 Making aNegotiation Plan谈判方案的拟定
Task 6 Choices ofNegotiation Styles谈判方式的选择
Unit 4 Business Negotiation Communication
商务谈判沟通
Task 1 Factors and Types of Business Negotiation Communication商务谈判
沟通的要素和分类
Task 2 Language in Business Negotiation Communication商务谈判
沟通的语言
Task 3 Language Skills in Business Negotiation Communication、商务谈判
沟通的语言技巧
Task 4 Non—verbal Language in Business Negotiation Communication商务谈判
沟通的行为语言
Unit 5 Strategies and Tactics for Business Negotiations
商务谈判策略与技巧
Task 1 Strategic Considerations策略思考
Task 2 Five Common Negotiation Strategies五项基本谈判策略
Task 3 Tactics for Each Negotiation Strategy谈判策略的技巧
Unit 6 Initiating Business Negotiations
商务谈判开局
Task 1 Creating a Good Atmosphere ofNegotiations营造良好的谈判氛围
Task 2 Strategies in Initiating Negotiations谈判开局策略
Task 3 Opening Statements开局陈述
Unit 7 Business Negotiation Consultation
商务谈判磋商
Task l Strategies ofOffer报价策略
Task2 Strategies ofBargaining议价策略
Task 3 Making Concessions让步
Unit 8 Deadlock Settlement in Business Negotiations
商务谈判僵局处理
Task 1 The Causes Leading to Deadlocks僵局产生的原因
Task 2 Strategies ofBreaking aDeadlock突破僵局的策略
Task 3 Making a Deadlock僵局的制造
Unit 9 Business Contracts
商务合同
Task 1 Strategies to Bringing to Sign a Contract合同签订促成策略
Task 2 Format and Content ofa Business Contract商务合同格式与内容
Task 3 Strategies for Signing a Business Contract签订商务合同的技巧
Unit 10 Business Negotiations on Settling Disputes
商务谈判纠纷处理
Task 1 The Identification ofBusiness Disputes事故认定
Task 2 LiabilityAscription责任归属
Task 3 Claim and Settlement索赔与理赔
Task 4 Mediation andArbitration调解与仲裁
Unit 11 Business Negotiation Etiquette
商务谈判礼仪
Task 1 General Requirements of Business Negotiation Etiquette商务谈判
礼仪的一般要求
Task 2 TelephoneCommunicationEtiquette电话沟通礼仪
Task 3 Meeting Etique~e会面礼仪
Task 4 Business Welcoming and Seeing—off Etiquette商务迎送礼仪
Task 5 Business Seating Etiquette座次安排商务礼仪
Unit 12 Cultures and Taboos in Business Negotiations
商务谈判中的文化与禁忌
Task 1 The Influence of Cultural Differences on Business Negotiation文化差异对
商务谈判的影响
Task 2 The Strategies of Dealing with Cultural Differences in Business NegotiatiOn
商务谈判中应对文化差异的策略
Task 3 Taboos ofDifferentNegotiating Rivals不同谈判对手的禁忌
Task 4 Cultural Differences and Negotiating Styles文化差异与谈判风格
References