The textbook Dale Carnegie wrote for his courses, Public Speaking and Influencing Men in Business,went through more than fifty printings, was translatedinto eleven languages, and was revised by Dale Carnegie several times to keep pace with his own increasedknowledge and experience. More people used the book each year than the combined enrollments of thelargest universities.

Introduction

Part One／Fundamentals ofEffective Speaking

 1 Acquiring the Basic Skills

Take Heartfrom the Experience of Others

Keep Your Goal Before You

Predeterminc Your Mind to Success

Seize Every Opportunity to practice

 2 Developing Confidence

Get the Facts About Fear ofSpeaking in Public

Prepare in the Proper Way

predetermine Your Mind to Success

Act Confident

 3 Speaking Effectively the Quick and Easy Way

Speak About Something You Have Earned

the Right to孔z服About Through Experience or Study

Be Sure You Are Excited About Your Subject

Be Eager to Share Your Talk with Your Listeners

Part Two／Speech，Speaker，and Audience

 4 Earning the eight to Tall

Limit Your Subject

Develop Reserve Power

Fill Your Talk with Illustrations and Examples

Use Concrete, Familiar Words That Create Pictures

 5 Vitalizing the Talk

Choose Subjects You Are Earnest About

Relive the Feelings You Have About Your Topic

Act in Earnest

 6 Sharing the Talk with the Audience

Talk in Terms of Your Listeners' Interests

Give Honest, Sincere Appreciation

Identify Yourself with the Audience

Make Your Audience a Partner in Your Talk

Play Yourself Down

Part Three / The Purpose of Prepared and Impromptu Talks

 7 Making the Short Talk to Get Action

Give Your Example, an Incident from Your Life

State Your Point, What You Want the Audience to Do

Give the Reason or Benefit the Audience May Expect

 8 Making the Talk to Inform

Restrict Your SubJect to Fit the Time at Your Disposal

Arrange Your Ideas in Sequence

Enumerate Your Points as You Make Them

Compare the Strange with the Familiar

Use Visual Aids "

Making the Talk to Convince

Win Confidence by Deserving It

Get a Yes - Response

Speak with Contagious Enthusiasm

Show Respect and Affection for Your Audience

Begin in a Friendly Way

 10 Making Impromptu Talks

Practice Impromptu Speaking

Be Mentally Ready to Speak Impromptu

Get into an Example Immediately

Speak with Animation and Force

Use the Principle of the Here and Now

Don't Talk Impromptu——Give an Impromptu Talk

Part Four / The Art of Communicating

 11 Delivering the Talk

Crash Through Your Shell of Self- Consciousness

Don't Try to Imitate Others——Be Yourself

Converse with Your Audience

Put Your Heart into Your Speaking

Practice Making Your Voice Strong and Flexible

Part Five / The Challenge of Effective Speakin

 12 Introducing Speakers,Presenting and Accepting Awards

Thoroughly Prepare What You Are Going to say

Follow the T - I - S Formula

Be Enthusiastic

Be Warmly Sincere

Thoroughly Prepare the Talk of Presentation

Express Your Sincere Feelings in the Talk of Acceptance

 13 Organizing the Longer Talk

Get Attention Immediately

Avoid Getting Unfavorable Attention

Support Your Main Ideas

Appeal for Action

 14 Applying What You Have Learned

Use Specific Detail in Everyday Conversation

Use Effective Speaking Techniques in Your Job

Seek Opportunities to Speak in Public

You Must Persist

Keep the Certainty of Reward Before You

Acknowledgments