Forms Commonly Used for Hotel Front Office
酒店前厅常用表格
表1 Registration Card入住登记卡
表2 Hotel Request Form订房表格
表3 Guarantee Sheet另一方为宾客担保单
表4 Check-Out List离店结账表
表5 Safety Deposit Box Access Card保险箱使用卡
表6 Safety Deposit Box Record Card保险箱使用协议
表7 Cashier Remittance Report收银员缴款报告
表8 Miscellaneous Voucher杂项凭证
表9 Article Handling Notice物品记录单
表10 Assumption of Liability承担账目单
表11 Luggage Tag-Storage行李寄存卡
表12 Temporary Receipt临时押金收据
表13 Limousine VIP Service Form礼宾车订车单
表14 Registration Form会客登记单
表15 Express Check-Out快速退房服务单
表16 Authorization for Medicament Purchasing购买药品授权书
表17 Incident Report事故报告单
表18 Room／Rate Change转房／转房价表
表19 Amenities Request Form欢迎品申请表
表20 Housekeeping General Reliever's Work Sheet客房部房间总控表
表21 Housekeeping Detail Report Sheet客房部房间状况详细报告表
表22 Guest Satisfaction Tracking Sheet客人满意度调查表(1)
表23 Guest Satisfaction Tracking Sheet客人满意度调查表(2)
表24 Guest Satisfaction Tracking Sheet客人满意度调查表(3)
表25 Visitors of Hotel Guests会客须知
Forms Commonly Used for Housekeeping Department
酒店客房部常用表格
表26 Guest Borrow Things Record客人借物品登记表
表27 Mini—Bar Charge Voucher客房小型酒吧账单
表28 Consumed Goods List——Guest Supplies物品申领单——客用物品
表29 Consumed Goods List——cleaning Supplies物品申领单——清洁用物品
表30 Facility Supplies设施物品申领单
表31 Dry Cleaning&Pressing List干洗／烫衣单
表32 Laundry Price List水洗衣服项目价格表
表33 Complimentary Pressing Card免费烫衣卡
表34 Amenity lost and Damage Report物品丢失和损坏报告
表35 Housekeeping Daily Sleep—Out Report客房每日外宿客人报告表
表36 Save Energy Room Daily Hand Over每日节能房统计表
表37 Housekeeping Office Daily Call Record客房部每日客人呼叫统计表
表38 Laundry Daily Delivery Record客房部每日送衣服记录表
表39 Laundry Not—Delivered Dress Record客房部洗衣后未送记录表
表40 Housekeeping&One．Button．Service Centre Daily Hand Over客房部一键式服务中心每日处理情况记录
表41 Notice by Laundry&Valet洗衣房和洗衣工提示卡
表42 Evening Turndown Service Notice开夜床服务提示卡
Forms Commonly Used for Financial Department
酒店财务部常用表格
表43 Due Back Voucher借款单据
表44 Billing Information付账信息
Forms Commonly Used for Engineering Department
酒店工程部常用表格
表45 Maintainance Request／Work Order维修／工作申请表
Forms Commonly Used for Food&Beverage Department酒店餐饮部常用表格
表46 In Room Dining Door Knob Breakfast Menu(please hang outside your door before 3 a.m.)客房送餐服务早餐菜谱(请在早上3点前挂在房门外)
表47 Continental Breakfast欧陆式早餐入住登记卡
表48 Western Breakfast普通西式早餐
表49 Life Style Cuisine Breakfast风格西式早餐
表50 Chinese Breakfast中式早餐
表51 Chinese Lunch中式午餐
表52 Western Lunch西式午餐
表53 Chinese Dinner中式晚餐
表54 Western Dinner西式晚餐
表55 Guangdong Restaurant Menu广东风味餐厅菜谱
表56 Shanghai Restaurant Menu上海风味餐厅菜谱
表57 Beijing Restaurant Menu北京风味餐厅菜谱
表58 Taiwan Restaurant Menu--Cooked Wheaten Food台湾风味餐厅菜谱——面食
表59 Taiwan Restaurant Menu--Soup台湾风味餐厅菜谱——汤类
表60 Taiwan Restaurant Menu--Ice Drinks台湾风味餐厅菜谱——冰饮类
表61 Taiwan Restaurant Menu--Desserts台湾风味餐厅菜谱——甜点类
表62 Restaurant Menu--Fruits餐厅食谱——水果类
表63 Restaurant Menu—Dried Fruits餐厅食谱——干果类
表64 Restaurant Menu--Vagetables餐厅食谱——沙拉与蔬菜类
表65 Restaurant Menu--Beverage餐厅食谱——饮料酒水类
表66 Restaurant Menu—Dim Sum餐厅食谱——点心类
表67 Restaurant Menu—Fast Food餐厅食谱——快餐类
表68 Restaurant Menu--Sandwiches餐厅食谱——三明治类
表69 Restaurant Menu--Soup餐厅食谱——汤类
表70 Greece Restaurant Menu希腊风味餐厅食谱
表71 Mexican Restaurant Menu墨西哥风味餐厅食谱
表72 Italian Restaurant Menu意大利风味餐厅食谱
表73 French Restaurant Menu法国风味餐厅食谱
表74 Japanese Restaurant Menu日本风味餐厅食谱
表75 Finnish Restaurant Menu芬兰风味餐厅食谱
表76 German Restaurant Menu德国风味餐厅食谱
表77 Conference Application会议申请表人住登记卡
表78 Five-Star Hotel Employment Application Form五星酒店服务人员职位申请表格
Appendix I
附录I
Abbreviations in Hotel English Form酒店英文表格常用缩略语
Appendix II
附录2
Names of Hotel Departments and Positions酒店部门及岗位名称
Appendix III
附录3
Frequent Questions of Hotel Interview酒店英语面试经典问题