Unit 1 IT Outsourcing
Text A IT Outsourcing: The Reasons, Risks and Rewards
Text B Service Outsourcing on a Global Track
Text C Service Outsourcing Industry Robust in China
Unit 2 Offshore Software Outsourcing
Text A Offshore Software Outsourcing Process
Text B Destination Countries for Software Outsourcing
Text C Offshore Outsourcing:Can China Steal India's Thunder?
Unit 3 An Overview of Software Engineering
Text A An Introduction to Software Engineering
Text B Frequently Forgotten Fundamental Facts about Software Engineering
Text C Software Development Life Cycle
Unit 4 Software Requirement Engineering
Text A The Importance of Requirements in Software Design
Text B Common Errors in Requirements Analysis
Text C Documenting the Software Requirements
Unit 5 Software Design
Text A An Overview of Software Design
Text B Database Design
Text C What Are Software Design Principles?
Unit 6 Software Development
Text A Software Development Process
Text B Embedded Software Development
Text C Understanding node.js
Unit 7 Software Testing
Text A The Psychology of Software Testing
Text B Black Box Testing
Text C Software Testing Trends 2012: Business Alignment, not Bug Fixes
Unit 8 Software Maintenance
Text A You Don’t Know Jack about Software Maintenance
Text B Key Issues in Software Maintenance
Text C Process of Software Maintenance
Glossary
Key Words and Expressions
Useful Terms
Notes

谢职安，男，1959年生，北京联合大学外语部，教授，从事IT服务外包英语教学及研究。
何芳，女，1973年生，北京联合大学外语部，副教授，北京市中青年骨，从事IT服务外包英语教学及研究本书的其他四位作者也都是有着多年英语教学与研究经验的教师，有扎实的理论基础，学风严谨。创作团队成员良好的学术背景保证了本书的写作质量。

进入21世纪以来，经济化趋势加剧，从而产生了对于具有较高专门英语应用水平的专业人才的大量需求。目前国家倡导大力发展服务外包人才培养，我校于 2009 年获批成立服务外包人才培养模式创新实验区。在这种大力发展服务外包产业的背景下，必然对高质量的相关专业技术英语教学提出更高的要求。信息技术外包英语强调的是在软件外包特定环境下的特种交际，由于这种新型产业在中国方兴未艾，只经历了较短时期的初步发展，这就给信息技术外包英语教材的开发带来了很大的难度。为此，本教材在这方面做了积极的尝试。信息技术软件外包英语的教材不同于普通大学英语教材，更加注重专门性、实用性和真实性，侧重点并不拘泥于一般性语言知识本身的传授，而更注重为英语学习者提供有针对性的专门化语言素材，创设模拟的行业英语语言场景，促进学习者的专业和行业导向的语言学习，从而培养特定的语言应用和交际能力。在这一理念的指导下，本书将外包企业岗位的知等