贾柱立主编的《商务英语实务》根据高职高专商务英语教学的特点，理论上坚持“实用为主，够用为度”的教学原则，突破传统的英语教材编写框架，在实践上以实务为重心，以工作任务为主线。本书的教学内容在商务英语专业经过几年的教学实践和不断完善编写而成。在工作过程教学法的基础上开辟了“职业化课堂”教学模式，这种模式强调课程体系的职业性和职业能力的培养。以学生职业能力培养为目标，将理论与实践、课堂教学与职业岗位能力结合起来，注重培养学生的基本能力，本书融求职过程技能、业务知识技能、基本工作语言技能和工作过程任务技能于一体，突出体现了高职高专教材的实用性和实践性。本书介绍了大量单证，让学生熟悉和了解，学会使用基本的单证。本书还介绍了外贸工作者必须了解的基本贸易知识。

第一篇 求职过程技能

Skills of Lookins for a Job

第1章 个人简历Resumes

 1.1 个人简历概述Introduction of the Resume

 1.2 简历的几种常见形式Common Forms of the Resume

 1.3 个人简历例文Samples of the Resume

 1.4 面试回答问题用语Useful Sentences to Answer Questions in the Interview

 1.5 其他有用词汇Useful Terms

 1.6 练习Exercises

第2章 求职信Application Letters

 2.1 求职信概述Introduction of Application Letters

 2.2 网上求职Hunting for a Job on the Internet

 2.3 求职信例文Samples of Application Letters

 2.4 求职信常用语Expressions of Application Letters

 2.5 怎样回答这些面试问题How to Answer the Questions for the Interview?

 2.6 练习Exercises

第3章 求职信用语Expressions of Application Letters

 3.1 求职信参考用语(一)Reference Expressions of Application Letters(Ⅰ)

 3.2 求职信参考用语(二)Reference Expressions of Application Letters(Ⅱ)

 3.3 怎样用英语介绍自己工作经验How to Introduce Your Work Experience in English

 3.4 练习Exercises

第二篇 业务知识技能

Skills of Business Knowledse

第4章 国际商务进出口流程(一)International Business Procedure of Import and Export(Ⅰ)

 4.1 进出口实务基本流程Practical Procedure of Import and Export

 4.2 进口运作程序图Operational Procedures of Import

 4.3 出口运作程序图Operational Procedures of Export

 4.4 业务员工作流程Account Executive's Process

 4.5 国际货运操作流程Procedures of International Freight Transport

 4.6 练习Exercises

第5章 国际商务进出口流程(二)International Business Procedure of Import and Export(Ⅱ)

 5.1 租船运输的装卸费用Handling Charge of the Affreightment

 5.2 商务签约与签约仪式Business Contract and Contract Signing Ceremony-，

 5.3 国际商务礼仪International Business Etiquette

 5.4 酒店预订单Hotel Reservation Form

 5.5 练习Exercises

第三篇 基本工作语言技能

Skills of Basic Workins Languase

第6章 商务信函——常用语言结构(一)

 Business Correspondence—Common Structures (Ⅰ)

 6.1 商务信函的基本结构The Basic Structure of Business Letters

 6.2 商务信函的格式The Forms of BUSiness Correspondenee

 6.3 商务信函写作要点Key Points for Writing Business Correspondence

 6.4 商务信函常用语言结构The Common Structures of Business Correspondence

 6.5 练习Exercises

第7章 商务信函——常用语言结构(二)Business Correspondence—Common Structures(Ⅱ)

 7.1 商务信函常用开头语、建立商务关系用语The Prologue and Useful Sentences of Establishing Business Relationship

 7.2 商务信函应该注意的几个问题Precautions of the Business Correspondence

 7.3 练习Exercises

第8章 商务信函——建立商务关系Business correspondence—Establishing Business Relationship

 8.1 推销产品函Letters of Promoting the Sale of Products

 8.2 推销产品函例文Samples of Letters of Promoting the Sale of Products

 8.3 商务信函邀请与答复Invitation and Reply of Business Correspondence

 8.4 商务信函邀请与答复例文Samples of Invitation and Reply of Business Correspondence

 8.5 价格争议用语Useful Sentences on Price

 8.6 练习Exercises

第四篇 工作过程任务技能(一)

Skills of Workins Process Tasks(Ⅰ)

第9章 商务信函——询盘Business Correspondence—Inquiry

 9.1 询盘Correspondence of Inquiry

 9.2 常用词汇和语句Common Vocabulary and Sentences

 9.3 练习Exercises

第10章 商务信函——报盘Business Correspondence—Offer

 10.1 报盘Correspondence of Offer

 10.2 常用词汇和语句Common Vocabulary and Sentences

 10.3 练习Exercises

第11章 商务信函——还盘Business Correspondence—Counteroffer

 11.1 还盘与接受Counteroffer and Acceptance

 11.2 常用词汇和语句Common Vocabulary and Sentences

 11.3 练习Exercises

第12章 商务信函——订购与确认Business Correspondence—Orders and Confirmation

 12.1 订购与确认Orders and Confirmation

 12.2 订购与确认例文Samples of Orders and Confirmation

 12.3 订购术语Terms of Orders

 12.4 常用英语订购用语Sentences for Orders

 12.5 折扣的表达Expressions for Discount

 12.6 确认的表达Expressions for Confirmation

 12.7 练习Exercises

第五篇 工作过程任务技能(二)

Skills of Working Process Casks(Ⅱ)

第13章 合同商订Contract Negotiation

 13.1 贸易合同概说The Trade Contract

 13.2 合同Contract

 13.3 销售确认书样本Sample of Sales Confirmation

 13.4 练习Exercises

第14章 合同履行Fulfillment of Contract

 14.1 单证The Documents

 14.2 单证的种类与使用The Type and Use of the Documents

 14.3 加拿大海关发票的填写How to Fill in Canada Customs Invoice

 14.4 装箱单的填写How to Fill in Packing List

 14.5 练习Exercises

第15章 单证样本Samples of Documents

 15.1 单证样本(一)Samples of Documents(Ⅰ)

 15.2 单证样本(二)Samples of Documents(Ⅱ)

 15.3 练习Exercises

第16章 单证样本Samples of Documents

 16.1 单证样本(一)Samples of Documents(Ⅰ)

 16.2 单证样本(二)Samples of Documents(Ⅱ)

 16.3 练习Exercises

参考答案Keys to the Exercises

主要参考文献Bibliography