This book is dedicated to the thousands of entrepre-neurs who have braved countless obstacles and hung in through good times and bad to create successful com-panies. These fLrms are the backbone of the free-enterprise system.
Foreword
A Note to Readers
Building a Firm Foundation
Growing in Knowledge
Learning the Craft
Catching the Entrepreneurial Bug
Gaining a Vital Teammate
A Door Opens
Launching the Company
Financial Growing Pains
Creating Legendary Service
Helping People Soar Like Eagles
Ego Issues
Turning Things Around
Putting It All Together
Building a Legacy
Appendix: Top 20 A ttributes of
A cknowledgm ents
Selected Readings
Services A vailable