In The One Thing You Need to Know, bestselling author MarcusBuckingham reveals the central qualities that lie at the core of greatmanaging, great leadership and great careers.
Drawing on a wide body of research, including extensive in-depthinterviews with prominent figures such as Tesco's Sir Terry Leahy andformer chief inspector of prisons Lord Ramsbotham, Buckinghamreveals that at the heart of each quality lies a controlling insight. Losesight of this 'one thing' and all of your best efforts at managing,leading, or individual achievement will be diminished.
In every way a groundbreaking work, The One Thing You Need to Knowoffers crucial performance and career lessons for business people atevery level.
A Few Things You Should Know About the "One Thing"
* "GET ME TO THE CORE"
"If you dig into a subject deeply enough,
what do you find?"
*A LIFETIME OF "WHY"S
"What drove this book?"
*THE TESTS FOR THE "ONE THING"
"Why are some. explanations more
powerful than others?"
*ONE CONTROLLING INSIGHT
"What is the One Thing you need to
know about happy marriage?"
PART Ⅰ
The One Thing You Need to Know
Sustained Organizational Success
Managing and Leading:
What's the Difference?
* A VITAL DISTINCTION
"Are they different? Are they both
important? Can you do both?"
* A VIEW FROM THE MIDDLE
"What do great managers actually do
and what talents do you need to do it?"
* A VIEW FROM THE TOP
"What do great leaders actually do
and what talents do you need to do it?"
The One Thing You Need to Know:
Great Managing
* THE BASICS OF GOOD MANAGING
"What skills will prevent you from
failing as a manager?"
* GREAT MANAGERS PLAY CHESS
"What is the One Thing you need
to know about great managing ?"
* A WALK THROUGH A WALGREENS
"How does one truly great manager
do it?"
* GREAT MANAGERS ARE ROMANTICS
"What are the benefits of
individualization ? "'
* THE THREE LEVERS
"What are the three things you need
to know about a person in order to
manage him or her effectively ?"
*THE MOST USEFUL QUESTIONS
"How can you identify these levers?"
The One Thing You Need to Know:
Great Leading
* A LEADER WINS OUR LOYALTY
"What did Giuliani say to calm
our fears?"
*FIVE FEARS, FIVE NEEDS, ONE FOCUS
"What are the universals of
human nature?"
* THE POINTS OF CLARITY
"Where are your followers crying
out for clarity?"
* THE DISCIPLINES OF LEADERSHIP
"How do the best leaders achieve
this clarity ?"
PART Ⅱ
The One Thing You Need to Know
Sustained Individual Success
The Twenty Percenters
* DAVE, MYRTLE, AND TIM
"What does sustained individual
success look like ?"
* THE EARLY CONTENDERS
"What explanations seem like the
One Thing, but aren't?"
*WHAT IS SUSTAINED SUCCESS.9
"It's a broad term.
How do we define it?"
The Three Main Contenders
* CONTENDER 1
"Find the right tactics and
employ them."
*CONTENDER 2
"Find your flaws and fix them."
*CONTENDER 3
"Discover your strengths and
cultivate them."
So, How Do You Sustain Success If... ?
* YOU'RE BORED
* YOU'RE UNFULFILLED
* YOU'RE FRUSTRATED
*YOU'RE DRAINED
Conclusion: Intentional Imbalance
Acknowledgments
