For nearly a century, the words and works of Dale Carnegie & Associates, Inc., have translated into proven success a claim verified by millions of satisfied graduates; a perpetual 3,000-plus enrollment roster per week; and book sales, including the megabestseller How to Win Friends and Influence People. totaling over thirty million copies.

INTRODUCTION:

The Human-Relations

Revolution

1 Finding the Leader in You

2 Starting to Communicate

3 Motivating People

4 Expressing Genuine Interest in

  Others

5 Seeing Things from the Other

  Person's Point of View

6 Listening to Learn

7 Teaming Up for Tomorrow

8 Respecting the Dignity of

 Others

9 Recognition, Praise, and

 Rewards

10 Handling Mistakes, Complaints,

  and Criticism

11 Setting Goals

12 Focus and Discipline

13 Achieving Balance

14 Creating a Positive Mental

Attitude

15 Learning Not to Worry

16 The Power of Enthusiasm

CONCLUSION:

Making It Happen

Acknowledgments

Index