创想外语研发团队编著的《商务英语实用大全》专为正要踏入职场和努力在职场打拼的读者设计，从商务口语篇和商务写作篇两大方面入手，既能够帮助读者提升口语方面的交际能力，又能增加书面的业务知识。帮助读者在学习场景对话的同时掌握重点词汇、短语，并从语法层面学到很多知识点。

“大全”是创想外语研发团队编著的《商务英语实用大全》的编写目标与一大特色，融“听、说、读、写”为一体，它不单是一本口语书或写作书，而是一本集口语和写作为一体的大全。内容更是丰富，从词汇到句子再到对话、段落，十分详尽。该书为商务用书，适用于专业为商务英语或国际贸易的学生，或想要从事与正在从事外企工作的读者。口语篇每个对话后面都安排了注释，包括词汇与句子解析。

商务口语篇

Chapter 商务合作

Making Telephone Appointments 电话预约

Receiving Clients 接见客户

Company Profile 公司概况

Establishment of Trade Relations 建立贸易联系

Introducing New Products 介绍新产品

Enquiries Made by the Buyer 买方询盘

Offers Made by the Seller 卖方报盘

Ordering Goods 订货

Signing a Contract 签合同

Type of Payment 付款方式

Goods Packing 货物包装

Insurance Charges 保险费用

Expediting Delivery 催促发货

Quality Inspection 质量检验

Making a Complaint 提出投诉

Accepting Claims 接受索赔

Chapter 商务出行

Arranging Business Trips 安排差旅

Booking Airline Tickets 预订机票

Customs Inspection 海关检查

Flight Delay 航班延误

On the Plane 飞机上

Checking In 入住宾馆

Visiting Clients 拜访客户

Visiting the Factory 参观工厂

Attending a Banquet 参加宴会

Marketing Research 市场调查

Going Out for Purchasing 外出采购

At the Trade Fair 在交易会上

Checking Out 结账退房

Return 返程

Chapter 商务会议

Office Facility 办公设备

Meeting Notice 会议通知

Participation in Discussion 积极讨论

Meeting Arrangement 会议安排

Meeting Minutes 会议纪要

Meeting Agenda 会议议程

Concluding the Meeting 结束会议

Cancelling the Meeting 取消会议

Preparations for an Exhibition 筹备展会

Sales Target 销售目标

New Product Release Conference 新品发布会

Meeting Postponed 推迟开会

Absent from the Meeting 缺席会议

Telephone Message 电话留言

Chapter 商务谈判

Making a Schedule 日程安排

Compensation Trade 补偿贸易

Joint Venture 合资经营

Technology Transfer 技术转让

Business Agency 商务代理

Negotiating Commission 洽谈佣金

Negotiation on Price 价格谈判

Negotiating Discount 洽谈折扣

Making Compromises 妥协让步

Trademark Registration 商标注册

商务写作篇

Chapter 商务书信

The Components of Business Letters

商务书信的构成要素

Making an Appointment 预约

Confirming the Appointment 确定约见

Introducing New Products 介绍新产品

Product Promotion 产品促销

The Buyer Inquiry 买方询价

Selling Offer 卖方报价

Declining the Counter Offer 拒绝还盘

Placing a Trial Order 试订

Ordering Goods 订购

Packaging Requirements 包装要求

Shipping Advice 装船通知

Shipping Notification 出货通知

Urging Payment 催促付款

Reply to Pressing for Payment 催款回复

Requesting Deferred Payment 请求延期付款

Incorrect Invoice 发票错误

Complaint 投诉

Returning of Goods 退货

Making up for the Other's Losses 弥补对方损失

Claim for Compensation 索赔

Acceptance of Claims 接受索赔

Asking for Sole Agency 请求担任独家代理

Refusing the Request for a Sole Agency

拒绝担任独家代理

Thanking Customers 感谢客户

Congratulations on Starting Business 恭贺开业

Thanks for Recommendation 感谢推荐

Talent Recommendation 人才推荐

Thanks for Hospitality 感谢盛情款待

Relationship between Introducing 关系引介

Party Invitations 聚会邀请

Reply to Invitation 回复邀请

Violation of the Contract 违反合约

Welcome Customers to Visit 欢迎客户来访

Inviting to Trade Fair 邀请参加商展

Condolence 吊唁

Reply to Condolence 吊唁回复

Chapter 商务函电

The Components of Business Correspondence

商务函电的构成要素

Job Application 申请职位

Application Interview 面试邀请

Applying for Secretary 应聘秘书

Welfare Expectations 福利要求

Acceptance notification 录用通知

Refusing to Accept the Offer 拒绝接受录用

Applying for a Transfer Department 申请调换部门

Reposting 新任命

Promotion 晋升

Application for Resignation 辞职申请

Retiring Staff 辞退员工

Conveying Good News 传达好消息

Releasing the Bad News 发布坏消息

Holiday Notice 放假通知

Offering a Proposal 提出建议

Giving Opinions 给出演讲意见

Thanks for Giving Advice 感谢给出建议

Putting forward to Praise 提出表扬

Award 给予奖励

Criticism & Censure 批评指责

Notice of Meeting 开会通知

Altering Office Hours 更改上班时间

Training Program 培训计划

Congratulation on Further Studies 恭贺升学

Congratulation on Festival 节日祝贺

Housewarming 乔迁之喜

Congratulation on Newly-married 新婚道贺

Congratulation on Promotion 升迁道贺

Personal Leave 请事假

Asking for Sick Leave 请病假

Department Removal 公司部门搬迁

Sympathy 表示慰问

Replying 慰问回复

Chapter 商务合同

Elements of the Business ontract and Classification

商务合同的构成要素与分类

Agency Contract 代理合同

Joint Venture Contract 合资经营合同

Distribution Agreement 经销合同

Sales Contract 销售合同

Subscription Agreement 认购协议

Confidentiality Agreement 保密协议

Compensation Trade Contract 补偿贸易合同

Lease Contract 房屋租赁合同

Share Exchange Agreement 股权转让协议

Agreement for the Transfer of Shares

股权转让协议

Employment Contract 雇佣合同

International Trade Contract 国际贸易买卖合同

Import Contract 进口合同

Export Contract 出口合同

Purchase Confirmation 购货确认书

Sales Confirmation 售货确认书

附录

外贸常见缩略词

商务英语常见术语