Unit 1 Business Trip

 Part Ⅰ Listening and Speaking／2

 Part Ⅱ Reading／5

Text A Introduction tO Chinese Visa／5

Text B Online Chedc-in Service／9

 Part Ⅲ Writing：Departure Card／ArrivaI Card／12

 Part Ⅳ CulturaI Express：The Importance of Security Check／15

Supplementary Vocabulary／15

Unit 2 Hotel

 Part ⅠListening and Speaking／18

 Part Ⅱ Reading／20

TextA General Introduction to Hotel Management／20

Text B The Front Office／23

Part Ⅲ Writing：A HoteI Reservation Card／26

Part Ⅳ Cultural Express：What’S the Best Choice for Hotels／28

 Supplementary Vocabulary／29

Unit 3 Banking

Part Ⅰ Listening and Speaking／32

Part Ⅱ Reading／35

Text A Electronic Banking／35

TextB Credit Card 739

 Part Ⅲ Writing：PaVment Reminder／42

 Part Ⅳ CulturaI Express：Many Ways to Bank Online／46

 Supplementary Vocabulary／47

 Part Ⅰ Listening and Speaking／50

 Part Ⅱ Reading／52

TextA TESC0／52

TextB The DepartmentStore／55

 Part Ⅲ Writing：Complaints and Claims／58

 Part Ⅳ Cultural Express：Factory outlets／60

 Supplementary Vocabulary／61

 Part Ⅰ Listening and Speaking／63

 Part Ⅱ Reading，65

Text A Introduction ofApple Inc．／66

Text B How tO Face Your Ftrst Day Like a Pro／69

 Part Ⅲ Writing：A Company Profile／71

 Part Ⅳ CulturaI Express：Wal．Mart’S Influence Grows／72

Supplementary Vocabulary|14

 Part Ⅰ Listening and Speaking／76

 Part Ⅱ Reading，81

TextA RedBull Gives You a Business Strategy／81

TextB Ten Ways to Handle Customer’s Complaint／84

Part Ⅲ Writing：Memo／87

Part Ⅳ Cultural Express：How to Form a Business Partnership／89

Supplementary Vocabulary／90

Part Ⅰ Listening and Speaking／92

Part Ⅱ Reading／94

TextA Audi’S New Dynamism／94

TextB You Should ThinkAbouta Job Selling Cars／98

Part Ⅲ Writing：Table／Graph Composition／101

Part Ⅳ Cultural Express：Beetle一2014 VW Beetle Features—Volkswagen

of America／104

Supplementary Vocabulary／105

Unit 8 E-commerce

 Part Ⅰ Listening and Speaking／108

 Part Ⅱ Reading／111

TextA Introduction to E—business／111

TextB E-Money／114

 Part Ⅲ Writing：0rders／117

 Part Ⅳ Cultural Express：I nternet Marketing／121

Supplementary Vocabulary／122

本套书每个单元模块练习与主题场景有机结合，职业化与通识化有机统筹，图文并茂，趣味讲解，为学生提供今后工作中将会使用的行业中最常见、最实用的基础英语。

《职场综合英语教程(附光盘第3册普通高等教育十二五规划教材)》由陈立伟，供相关读者阅读学习。