EVER SINCE EINSTEIN'S STUDY OF BROWNIAN MOTION,scientists have understood that a little disorder can actually make systems more effective. Butmost people still shun disorder--or suffer guilt over the mess they can'tavoid. No longer!
With a spectacular array of true stories and case studies of the hiddenbenefits of mess, A Perfect Mess overturns the accepted wisdom that tightschedules, organization, neatness, and consistency are the keys to success.Drawing on examples from business, parenting, cooking, the war on terrorism,retail, and more, Eric Abrahamson and David H. Freedman demonstrate thatmoderately messy systems use resources more efficiently, yield better solutions, and are harder to break than neat ones.