本书紧密结合物流产业发展的特点，全面系统地介绍了物流英语的相关知识。全书共有七章，内容涵盖物流导论、物流系统（运输、仓储、库存、包装、装卸搬运、配送、信息技术）、整合物流管理（物流成本管理、物流质量管理、物流服务管理）、供应链管理、商业合同与文档、靠前物流和物流发展新趋势七大部分。既包含物流的基本活动、物流管理及供应链管理，又突出了靠前物流、绿色物流、第三方物流等内容。

吴金卓，毕业于美国西弗吉尼亚大学，现为东北林业大学物流工程专业硕士生导师。先后主持国家科技支撑计划专题、国家自然科学基金项目，发表SCI、EI检索学术论文20余篇，发表中文核心论文8篇，发表教改论文2篇。

Chapter 1 Introduction to Logistics 1
1.1 Fundamentals1
1.1.1 Definition of Logistics 1
1.1.2 Historical Development of Logistics2
1.1.3 Logistics Related Activities 4
1.1.4 Objectives of Logistics 6
1.1.5 7R Theory of Logistics 7
1.2 The Role of Logistics in the Economy and Organizations 9
1.2.1 Logistics in the Economy—A Macro Perspective 9
1.2.2 Logistics in the Firm—A Micro Perspective10
1.3 Logistics Industry in China 15
1.3.1 Current Status of the Logistics Industry in China 15
1.3.2 Types of Logistics Enterprises in China 15
1.3.3 Logistics Prosperity Index 17
Exercises 19
Chapter 2 Logistics Systems 21
2.1 Transportation 21
2.1.1 Introduction to Transportation 21
2.1.2 Modes of Transport22
2.1.3 Intermodal Transportation 24
2.1.4 Containerization 24
2.2 Warehousing27
2.2.1 Introduction to Warehouses27
2.2.2 Introduction to Warehousing 29
2.2.3 Warehousing Operations30
2.3 Inventory 34
2.3.1 Introduction to Inventory 34
2.3.2 Types of Inventory 36
2.3.3 Inventory Management 37
2.4 Packaging43
2.4.1 Introduction to Packaging 43
2.4.2 Common Packaging Materials and Determinants 44
2.4.3 Packaging Marks45
2.5 Handling 48
2.5.1 Introduction to Handling 48
2.5.2 Operation Machinery 49
2.5.3 Material Flow Management50
2.6 Distribution 53
2.6.1 Distribution Channels53
2.6.2 Distribution Centers 55
2.6.3 Distribution Activities56
2.7 Information Technology 58
2.7.1 Information Technology in a Supply Chain 58
2.7.2 Order Management and Customer Service through Information System60
Exercises 66
Chapter 3 Integrated Logistics Management 68
3.1 Logistics Cost Management68
3.1.1 Introduction68
3.1.2 Methods of Logistics Cost Management69
3.1.3 Case Study 73
3.2 Logistics Quality Management 77
3.2.1 Introduction77
3.2.2 Logistics Quality Management Approach 79
3.2.3 Case Study 81
3.3 Logistics Service Management 84
3.3.1 Introduction84
3.3.2 Logistics Service Quality Evaluation 88
3.3.3 Case Study 92
Exercises 95
Chapter 4 Supply Chain Management 98
4.1 Introduction to Supply Chain 98
4.1.1 What Is A Supply Chain 98
4.1.2 Decision Phases of A Supply Chain 101
4.1.3 Process View of A Supply Chain 102
4.2 Supply Chain Management Methods108
4.2.1 Quick Response (QR) 108
4.2.2 Efficient Consumer Response (ECR) 110
4.2.3 Activity Based Classification (ABC)112
4.2.4 Value Chain Analysis (VCA)117
4.3 Supply Chain Drivers and Obstacles122
4.3.1 Drivers of Supply Chain Performance 122
4.3.2 Obstacles to Achieving Strategic Fit127
4.3.3 Case Study：Mintendo Game Girl 129
Exercises132
Chapter 5 Business Contracts and Documents 135
5.1 Business Negotiation135
5.1.1 Elemental Procedures of Negotiation 135
5.1.2 Strategies of Business Negotiation 138
5.1.3 Basic Principles of Negotiation 140
5.1.4 Business Letters: Enquiry and Quotation/Offer 142
5.2 Contract 149
5.2.1 Introduction to Business Contract 149
5.2.2 Formation of A Business Contract 150
5.2.3 Sample Contract Document 151
5.3 Payment 154
5.3.1 Payment Instruments 154
5.3.2 Remittance and Collection 157
5.3.3 Letter of Credit160
Exercises169
Chapter 6 International Logistics 171
6.1 Introduction to International Logistics 171
6.1.1 Definition of International Logistics 171
6.1.2 Features of International Logistics 172
6.1.3 The Role of Governments in International Logistics 172
6.2 International Trade Terminology 174
6.2.1 What Are the Incoterms 2010 174
6.2.2 Case Study176
6.3 International Cargo Transportation 181
6.3.1 Ocean Transportation181
6.3.2 Air Transportation 187
6.3.3 Railway Transportation 190
6.3.4 Road Transportation 191
6.3.5 Multimodal Transportation 192
6.4 International Cargo Insurance 194
6.4.1 Maritime Loss 194
6.4.2 Kinds of Cargo Insurance 196
6.4.3 Insurance Premium 197
6.4.4 Insurance Claim198
6.4.5 Insurance Policy Document 198
6.5 International Cargo Warehousing 201
6.5.1 The Role of International Warehousing201
6.5.2 Bonded Warehouse 202
6.5.3 Bonded Zones and Bonded Warehouses in China204
6.6 Customs and Customs Clearance 207
6.6.1 Introduction 207
6.6.2 Customs Declaration 207
6.6.3 Customs Clearance Process for Bonded Goods 208
6.6.4 Import/Export Duty 210
6.6.5 Filling in a Declaration Form 211
6.7 International Cargo Inspection 215
6.7.1 What Is Inspection215
6.7.2 Inspection Time and Places 216
6.7.3 Inspection Standards 216
6.7.4 Inspection Institutions 217
6.7.5 Inspection Certificates 217
6.8 International Logistics Services221
6.8.1 International Freight Forwarding 221
6.8.2 International Shipping Agency 224
6.8.3 International Express226
Exercises232
Chapter 7 New Trends of Logistics 234
7.1 Green Logistics 234
7.1.1 Introduction to Green Logistics234
7.1.2 Environmental Issues in Logistics235
7.1.3 Development and Application of Green Logistics.237
7.1.4 The Plan for Green Logistics 238
7.1.5 How to Implement Green Logistics in A Greener Supply Chain240
7.2 Third-Party Logistics(3PL) 244
7.2.1 Introduction to 3PL 244
7.2.2 3PL Providers 246
7.2.3 Future Trend of 3PL Industry 250
7.3 Reverse Logistics 254
7.3.1 Introduction to Reverse Logistics 254
7.3.2 The Reverse Logistics Motivators258
7.3.3 Reverse Logistics Opportunities and Challenges 260
Exercises263
References 266