INTRODUCTION 绪言
I. FORM AND STRUCTURE OF BUSINKSS CORRESPONDENCE
商务函电的格式与结构
1. The letter format
2. Parts of the business letter
3. Addressing envelops
4. The facsimile
5. The E-mail
An enquiry on the Web
An offer on the Web
II. ENQUIRIES AND REPLIES 询价、答复
III.OFFERS AND TRADE PROMOTION报价、推销
IV.ORDERS AND REPLIES订货、答复
V.COMPLAINT AND ADJUSTMENT申诉、处理
VI.TRANSPORT运输
VII.PAYMENT AND SETTLEMENT OF ACCOUNTS 付款、结账
VIII.CONSIGNMENT,BARTER,COMPENSATION TRADE& PROCESSING WITH SUPPLIED MATERIAL寄售、易货、补偿贸易和来料
IX.JOINT VENTURE AND LEASING 合资经营、租赁
X.AGENCY 代理
XI.CONSULTANCY咨询
XII.INVITATION OF TENDERS招标、投标
XIII.INTERNATIONAL CREDIT国际信贷
XIV.EMPLOYMENT 就业
XV.MISCELLANEOUS CoRRESPoNDENCE
APPENDIX 附录