BEC Preliminary 口试简介
Unit One Human Resources
1.1 Recruitment
1.2 Interview
1.3 Starting a New Job
1.4 Staff Training and Development
1.5 Pay and Benefits
1.6 Chance of Promotion
1.7 Workplace Safety
1.8 Stress Management
1.9 Time Management
1.10 Staff Turnover
1.11 Staff Motivation
1.12 Staff Appraisal
1.13 Job Application and Career Change
Unit Two Company Operation and Management
2.1 Teamwork
2.2 Internal Communication
2.3 Reducing Production Cost
2.4 Reducing Overheads
2.5 Work Environment
2.6 Corporate Culture
2.7 Corporate Image
Unit Three Marketing
3.1 Product Development
3.2 Setting Price
3.3 Packaging
3.4 Branding
3.5 Product Promotion
3.6 Promotional Goods
3.7 Sales
3.8 Customer Relationship Management
3.9 Dealing with Complaints from Clients
Unit Four Business Travel
4.1 Business Trip Abroad
4.2 Home Travel
Unit Five Public Relations and Corporate Hospitality
5.1 Dress Code
5.2 Entertaining Clients
5.3 Company Gifts
5.4 Company Magazine and Company Video
Unit Six Company Development
6.1 Selection of Company Location
6.2 Company Relocation
6.3 Company Premises
6.4 Company Expansion
6.5 Franchising
6.6 Meeting Competition
6.7 Partnership
Unit Seven Going Digital and New Patterns of Work
7.1 Office Automation
7.2 Setting up Company Website
7.3 Working from Home
Unit Eight Business Meetings and Conferences
8.1 Preparing for a Meeting/Conference
8.2 How to Chair a Meeting
8.3 Attending Trade Fairs and Exhibitions
8.4 Layout of a Trade Fair
词汇表
主要参考文献