Chapter 1 公关达人 Bussiness Relations
Unit 1 Greeting Clients热情迎接
Unit 2 Introducing Companies介绍公司
Unit 3 Describing Products描述产品
Unit 4 Business Meals宴请客户
Unit 5 Business Calls商务致电
Unit 6 Visiting Clients拜访客户
Unit 7 Before Leaving离别在即
Chapter 2 营销达人 Business Marketing
Unit 1 Advertising发布广告
Unit 2 Trade Shows参加展会
Unit 3 Product Launchs产品发布
Unit 4 Promotions促销活动
Unit 5 After—sale Services售后服务
Unit 6 State ofAffairs业务状况
Chapter 3 会议达人 Business Meeting
Unit 1 Preparing Meetings会议筹备
Unit 2 Starting Meeting会议开始
Unit 3 Agendas会议议程
Unit 4 Conclusions总结闭会
Chapter 4 工作达人 Routine Work
Unit 1 Schedule日程安排
Unit 2 Market Research市场调研
Unit 3 Competitors竞争对手
Unit 4 Partner合作伙伴
Unit 5 Training公司培训
Unit 6 E-business电子商务
Unit 7 Applying for a Loan申请贷款
Unit 8 Trade Mark and Patent商标专利
Unit 9 Credit Investigations资信调查
Unit 10 Technology Transfer技术转让
Unit 11 0pening L/C开信用证
Unit 12 Inviting and Submitting Bids招标投标
Chapter 5 外贸达人International Trade
Unit 1 Business Relations业务关系
Unit 2 0ffers and Counter-offers报盘还盘
Unit 3 Discounts商讨折扣
Unit 4 Comissions代理佣金
Unit 5 Signing Contracts签订合同
Unit 6 Payment付款方式
Unit 7 Packages产品包装
Unit 8 Load and Transport产品装运
Unit 9 Quality Inspection质量检验
Unit 10 Cargo Insurance货物保险
Unit 11 Claims and Settlements索赔理赔
Unit 12 Arbitrations调停仲裁
Unit 13 Terms of Trade贸易方式
Chapter 6 人力资源 Human Resources
Unit 1 Interviews招聘应聘
Unit 2 Salary and Welfares薪酬福利
Unit 3 The First Day at Work人职报到
Unit 4 Duties工作职责
Unit 5 Transferring Jobs调动工作
Unit 6 Firing and Quitting解雇辞职