中国首都机场集团饭店产业重组与拓展(2002)等一系列课题中,对中国国有饭店的形成、发展、运行机制、制约因素、创新实践和发展前景等问题,进行了系统的考察和研究,并在借鉴新制度经济学、组织行为与组织变革、国有企业改革和国际饭店管理等相关理论的基础上,试图从理论上回答诸如“为什么在中国在竞争性的饭店领域选择了国家所有制?”;“为什么在市场经济条件下国有饭店摆脱不了低效率运行的状态?”;“哪一种模式才是中国饭店产业创新的收益最大的选择?”;“国有饭店的转型与变革过程中的难点有哪些?如何解决?”之类的问题。正是对这些问题的相对系统的回答,构成了由戴斌编著的《中国国有饭店的转型与变革研究》一书的核心内容。本书是《中国国有饭店的转型与变革研究》英文版。
Chapter 1 Introduction
1. Research Background
2. Theoretical Framework and Methodology
3. Research Structure and Major Findings
Chapter 2 China's State-owned Hotel Industry in the Market-oriented Reform Course
1. State-owned Hotels: Analysis on Initial Situation under a Threedimension Structure
2. The Logical Course of SOHs' Market-oriented Reforms
3. History of SOHs' Market-oriented Reform Course
4. Evolution of SOHs' Target in the Market Process
5. The Culture and Economic Impact of SOHs
Chapter 3 Environment Analysis on China's State-owned Hotel Development
1. Trends and Influences of Institutional Environment
2. Changes and Influences of Market Environment and Industrial Relations
3. A Survey of Employees on Their Orientation towards Reform
Chapter 4 State-owned Hotel Transformation: Model and Theoretical Framework
1. Initial Target Defining of State-owned Hotels from the Viewpoint of Contributing Factors
2. Motivation Mechanism of State-owned Hotels Transformation from the Viewpoint of Environmental Changes
3. The Nature and Objectives of State-owned Hotel Transformation
4. Analysis on Macro-Approaches to State-owned Hotel Transformation
Chapter 5 A Comparative Study on the International State-owned Hotel Transformations
1. Process of Hospitality Industry Development in DevelopedCountries and Areas
2. Transition, Transformation and Reformation of Hotels in Developing Countries
3. Analysis on Developing Features and Supporting Factors of Internationa Hotel Groups
Chapter 6 A Theory and Transformation of Domestic State-owned Hotels
1. Industrial Fluctuation Theory in Institutional Transformation of State-owned Hotels
2. A Study on Transformation Model Involving Property Right Transition
3. A Study on Transformation Model without Property Right
Chapter 7 Institutional Innovation in China's State-owned Hotel Transformation
1. A Study on Property Right Arrangement and Innovation of State-owned Hotels
2. Corporate Governance and Innovation of State-owned Hotels
3. A Study on Competitive and Cooperative Framework of State-owned Hotels
Chapter 8 Transformation Tactics of China's State-owned Hotels & Their Organizational Changes
1. Transformation Tactics of Government Reception Hotels
2. Transformation Tactics of Hotels Owned by Giant State-owned Enterprises
3. A Study on Organizational Changes of State-owned Hotels
Chapter 9 Case Study: Transformation of the Dongying Hotel(I)
1. Background
2. The Introduction of Reform Signals
3. Reform Goal and Plan
4. Organizational Development——Behavioral Regulation
Chapter 10 Case Study: Transformation of the Dongying Hotel(Ⅱ)
1. Organizational Transformation——Product Innovation
2. Organizational Transformation——Structural Adjustment
3. Organizational Transformation——Rebuilding the Incentive and ControllingSystem
4. Institutional Transformation to Be Accomplished
Appendix
Appendix 1 Questionnaire to State-owned Hotel Leaders
Appendix 2 Questionnaire to Staff in Functional Departments in the Dongying Hotel
Appendix 3 Questionnaire to Front Office Staff in Dongying Hotel
Acknowledgement