本教材包含了面试标准、面试流程、面试形式、面试礼仪、面试前的准备、面试技巧、部分著名邮轮公司简介等邮轮公司求职者在做面试准备时应注意和了解的方方面面的内容。本书既让广大求职者了解了著名国际邮轮公司的面试要求，面试程序，面试中可能会遇到的各种问题，也学会了进行英语简历撰写和自我介绍，知道了自己在面试前、面试中和面试后应该做的事情和不应该做的事情。本教材具有实用性强、指导性强、针对性强、系统性强、以英文撰写为主的特点。

Part One Interview Criteria
Unit 1 Brief Introduction to Cruise Jobs
1.1 What is a cruise ship?
1.2 What kind of jobs can a cruise ship offer?
1.3 Why are people keen on working on the cruise ships?
Unit 2 Job Requirements for Some Typical Positions
2.1 Food & Beverage Manager (Director)
2.2 Waiter/Waitress
2.3 Assistant Waiter/Waitress
2.4 Restaurant/Dining Room Utility Cleaner
2.5 Room Service Attendant
2.6 Commis 1/First Cook
Unit3 Interview Assessment Criteria
3.1 Assessment sheet
3.2 Interview comments
3.3 Appearance
3.4 Oral English communication
3.5 Personality/Character
3.6 Competence
3.7 Service orientation
Part Two Interview Procedure
Unit 4 Brief Introduction to Cruise Interview Procedure
Unit5 Interview Modes
5.1 Telephone interview or video interview
5.2 Group interview
5.3 Individual interview
Part Three Interview Etiquette
Unit 6 Do's
Unit 7 Don'ts
Part Four Preparations Before the Interview
Unit 8 Self-Introduction
8.1 What is a self-introduction?
8.2 How to make a self-introduction?
8.3 How to write a self-introduction?
8.4 Examples of a self-introduction
Unit 9 Resume
9.1 What is a resume?
9.2 The format of a resume
9.3 The main contents of a resume
9.4 Tips for writing a resume
9.5 Examples of resume
Unit 10 Categorized Questions
10.1 Personal information
10.2 Family
10.3 Interests/Hobbies
10.4 Character/Personality
10.5 Education
10.6 Work experience
10.7 Job application
10.8 Future plan
10.9 Numbers
10.10 Professional knowledge
10.11 Other questions
Part Five Interview Techniques
Unit 11 Introduction
Unit 12 Reference Answers for Some Interview Questions
12.1 Personal information
12.2 Family
12.3 Interests/Hobbies
12.4 Character/Personality
12.5 Education
12.6 Work experience
12.7 Job application
12.8 Future plan
12.9 Numbers
12.10 Professional knowledge
12.11 Other questions
Part Six Introduction to Some Leading Cruise Companies
Unit 13 Royal Caribbean Cruises Ltd..
13.1 Royal Caribbean International
13.2 Celebrity Cruises
13.3 Pullmantur Cruises
13.4 Croisirres de France
13.5 Azamara Club Cruises
13.6 TUI Cruises
Unit 14 Carnival Corporation & PIc
14.1 Carnival Cruise Line
14.2 AIDA Cruises
14.3 Costa Cruises
14.4 Cunard Line
14.5 Holland America Line
14.6 P&O Cruises
14.7 Seabourn Cruise Line
14.8 Fathom
Unit 15 Norwegian Cruise Line
Unit 16 Mediterranean Shipping Cruises
Appendices
Appendix Ⅰ Introduction to Some Leading Cruise Ships
Appendix Ⅱ Cruise Development in China
Appendix Ⅲ Translation of Some Chapters
References