本书为“十四五”普通高等教育系列教材。全书共分10个单元，第1单元旅行计划、第2单元迎接客人、第3单元宾馆服务、第4单元食品饮料、第5单元交通与观光、第6单元购物与娱乐、第7单元处理紧急情况与投诉、第8单元送行、第9单元辽宁省内景点、第10单元国内景点。每个单元还配有听、说、读、写、译等技能训练，内容丰富、通俗易懂。
本书可供职业本科、专科院校涉外导游及酒店服务相关专业的师生阅读使用。

前言
Unit 1 Tour Planning
Task 1 Warm-up Discussion
Task 2 Listening
Task 3 Speaking
Task 4 Reading
Task 5 Exercise
Task 6 Learning to introduce Chinese culture in English
Unit 2 Meeting Guests
Task 1 Warm-up Discussion
Task 2 Listening
Task 3 Speaking
Task 4 Reading
Task 5 Exercise
Task 6 Learning to introduce Chinese culture in English
Unit 3 Hotel Services
Task 1 Warm-up Discussion
Task 2 Listening
Task 3 Speaking
Task 4 Reading
Task 5 Exercise
Task 6 Learning to introduce Chinese culture in English
Unit 4 Food and Beverage
Task 1 Warm-up Discussion
Task 2 Listening
Task 3 Speaking
Task 4 Reading
Task 5 Exercise
Task 6 Learning to introduce Chinese culture in English
Unit 5 Transportation and Sightseeing
Task 1 Warm-up Discussion
Task 2 Listening
Task 3 Speaking
Task 4 Reading
Task 5 Exercise
Task 6 Learning to introduce Chinese culture in English
Unit 6 Shopping and Entertainment
Task 1 Warm-up Discussion
Task 2 Listening
Task 3 Speaking
Task 4 Reading
Task 5 Exercise
Task 6 Learning to introduce Chinese culture in English
Unit 7 Handling Emergencies and Complaints
Task 1 Warm-up Discussion
Task 2 Listening
Task 3 Speaking
Task 4 Reading
Task 5 Exercise
Task 6 Learning to introduce Chinese culture in English
Unit 8 Departure
Task 1 Warm-up Discussion
Task 2 Listening
Task 3 Speaking
Task 4 Reading
Task 5 Exercise
Task 6 Learning to introduce Chinese culture in English
Unit 9 Scenic Spots in Liaoning Province
Task 1 Shenyang Imperial Palace
Task 2 Commander Zhang's Mansion
Task 3 Beiling Park
Task 4 "Sep. 18" History Museum
Task 5 Qianshan Mountains
Task 6 Dalian Laohutan Ocean Park
Task 7 Yalu River
Unit 10 Scenic Spots in China
Task 1 The Great Wall
Task 2 The Palace Museum
Task 3 The Summer Palace
Task 4 Classical Gardens of Suzhou
Task 5 West Lake
Task 6 Emperor Qinshihuang's Mausoleum Site Museum
Task 7 City Tours
Keys