《旅游英语视听说》（第二版）教学内容涵盖出境旅游全过程，从订票、离境、飞行途中到旅游目的地的住宿、餐饮、交通、游览、购物、娱乐、应急处理等各个方面，自然有趣地再现了旅游不同场景。通过视频、对话、阅读、听力、讲故事，学生不仅能较快地掌握旅游专门用途英语，而且学习了旅游相关专业知识，力争做到旅游语言能力与旅游专业知识的双融通。
教材分8个单元，共16章，包括出行准备、旅行途中、住宿酒店、旅游交通、餐饮服务、观光度假、购物淘宝、投诉应急等内容，涵盖“吃、住、行、游、购、娱”旅游六要素。教材采用视、听、说立体化教学方法，配有多媒体教学内容，设计了多种趣味性强的互动式练习。
教材为旅游英语视听说立体化教材，采用MES（Modules of Employable Skill，就业技能模块）模块式教学设计，适用于旅游英语、空乘英语、英语口语等课程的教学，也可用作企业员工英语口语、研学旅行培训。教材为老师制作了电子课件，需要电子课件的教师，请注明教学单位及姓名，致函索取。在此，谨向给予我们帮助的中外旅游行业专家和教育工作者表示衷心的感谢。

Unit One Air Tickets and Boarding机票与登机
Chapter 1 Reservation for Air Tickets机票预订 2
Part One: Know-how for Tourism and Travel 旅游知识 3
Travel Agency 旅行社 3
Part Two: Attractive to Watch 观看学旅游 4
Video: How to Save Money When Booking Air Tickets? 如何省钱订机票？ 5
Part Three: Amusing to Listen 听说学旅游 5
Compound Dictation: E-Ticket 电子机票 5
Part Four: Interesting to Speak 交谈学旅游 6
Dialogue: Flight Reconfirmation 机票重新确认 6
Part Five: Useful to Expand—Consolidation 巩固练习 7
Reading: How to Make Airline Reservations? 如何预订机票？ 7
Story-retelling: I Know It’s a Big Animal 我知道它是个大动物 8
Chapter 2 Airport Check-in机场登机 10
Part One: Know-how for Tourism and Travel 旅游知识 11
ABC about Airport Check-in 机场登机常识 11
Part Two: Attractive to Watch 观看学旅游 12
Video: How to Get to the Airport on Time? 如何按时到达机场? 13
Part Three: Amusing to Listen 听说学旅游 13
Compound Dictation: Online Check-in 网上办理登机手续 13
Part Four: Interesting to Speak 交谈学旅游 14
Dialogue: Inquiry About Weight Limit 行李重量咨询 14
Part Five: Useful to Expand—Consolidation 巩固练习 15
Reading: Expressions Related to Air Travel 航空旅游相关表述 15
Story-retelling: Kissing the Luggage Goodbye 与行李吻别 16
Unit Two On Route and Arrival 途中与抵达
Chapter 3 Amusement During the Flight飞行途中的乐趣 19
Part One: Know-how for Tourism and Travel 旅游知识 20
In-flight Services 机上服务 20
Part Two: Attractive to Watch 观看学旅游 21
Video: How to Recover from Jet Lag? 怎样克服飞行时差综合征？ 22
Part Three: Amusing to Listen 听说学旅游 22
Compound Dictation: Useful Tips Onboard 机上有用小贴士 22
Part Four: Interesting to Speak 交谈学旅游 23
Dialogue: In-flight TV Programs and Channels 机上电视节目和频道 23
Part Five: Useful to Expand—Consolidation 巩固练习 24
Reading: Are Blind Pilots Flying? 盲人飞行员在飞吗？ 24
Story-retelling: The Plane Is Crashing into the Ocean 飞机要掉到海里啦 25
Chapter 4 Preparations Before Landing 飞抵前的准备 27
Part One: Know-how for Tourism and Travel 旅游知识 28
Preparations Before the Plane Lands 飞机降落前的准备 28
Part Two: Attractive to Watch 观看学旅游 29
Video: United Airlines Touched Down at San Francisco 联合航空公司航班抵达旧金山 30
Part Three: Amusing to Listen 听说学旅游 31
Compound Dictation: Landing Announcement 飞机降落机场通知 31
Part Four: Interesting to Speak 交谈学旅游 31
Dialogue: Proper Way to Fill Out the Forms 正确的填表方法 31
Part Five: Useful to Expand—Consolidation 巩固练习 32
Reading: Instructions on the Declaration Form 报关表须知 32
Story-retelling: We’re Still on the Ground 我们还在地上 35
Unit Three Hotel and Accommodation酒店与住宿
Chapter 5 Reservation and Check-in 预订与入住 37
Part One: Know-how for Tourism and Travel 旅游知识 38
Front Desk/Reception Desk 前台 38
Part Two: Attractive to Watch 观看学旅游 39
Video: Hotel Front Desk Clerk 酒店前台人员 39
Part Three: Amusing to Listen 听说学旅游 40
Compound Dictation: Tips for Hotel Reservation 酒店预订技巧 40
Part Four: Interesting to Speak 交谈学旅游 41
Dialogue: Changing Reservation 改订房间 41
Part Five: Useful to Expand—Consolidation 巩固练习 42
Reading: Documents for Hotel Check-in 入住酒店证件 42
Story-retelling: Don’t Treat Us like We’re a Couple of Fools 别把我们当成一对傻瓜 43
Chapter 6 Hotel Check-out 离店结账 45
……
Unit Four Transportation for Travel 旅游与交通
Chapter 7 Train and Taxi 火车与出租车 55
Chapter 8 Travel by Cruise 邮轮旅行 63
Unit Five Catering Service 餐饮与服务
Chapter 9 Taking Orders 点菜 72
Chapter 10 Paying the Bill 结账 80
Unit Six Sightseeing and Vacation 观光与度假
Chapter 11 Sightseeing 观光旅游 90
Chapter 12 Vacation 度假 98
Unit Seven Tourism and Shopping 旅游与购物
Chapter 13 Shopping for Souvenirs 购买纪念品 106
Chapter 14 Shopping for Clothes 购买衣物 114
Unit Eight Complaints and Emergencies 投诉与应急
Chapter 15 Complaints 投诉 123
Chapter 16 Emergencies 突发事件 130