本书依据中国人在职场上的需求，以深入浅出的写作方式来编撰。全书共20章50个单元，每章节都是职场人士必备主题：“简介”“会议”“商务旅行计划”“建议”“邀请”“询问”“下单”“付款”“投诉”“查询进度”“提议”“报告”“社交场合”“应聘工作”“协商”“财务事项”“销售信函”“营销”“要求澄清”“技术”。

赖世雄，闻名海峡两岸的英语教学专家，中国英语教学十大名师之一，连续12年在中央人民广播电台进行英语广播教学，惠及上亿读者，被称为“华人英语教父”。现任常春藤英语集团董事长，著有“赖世雄美语从头学”系列、“赖世雄口语从头学”系列、“赖世雄大学英语四六级真题详解+标准预测”系列、“赖世雄大学英语四六级必背词汇”系列、《赖世雄入门英语语法》等英语图书两百余种，并担任十多家电台英语广播教学节目主播。

Chapter 1 Introductions 简介
Introducing Yourself 自我介绍
Introducing Your Company 介绍公司
Introducing Your Products 介绍产品
Chapter 2 Meetings 会议
Arranging Meetings 安排会议
Agreing to or Rejecting Proposed Meeting Times
同意或拒绝所提议的会议时间
Rescheduling and Canceling Meetings 改期和取消会议
Outlining Agendas 议程大纲
Chapter 3 Business Travel Plans 商务旅行计划
Making Travel Arangements 安排行程
Dealing with Hotel Reservations处理饭店预订
Confirming an ltinerary 确认行程
Chapter 4 Recommendations 建议
Asking for Recommendations 寻求建议
Making Recommendations 提出建议
Chapter 5 Invitations 邀请
Making an Invitation 提出邀请
Responding to Invitations 回复邀请
Chapter 6 Inquries 询问
Inquiring about Product Information询问产品情况
Requesting a Quotation /Quote 请求对方报价
Responding to Inquiries 回应询问
Chapter 7 Orders下单
Placing an Order 下订单
Responding to an Order 回应订单
Giving Bad News about an Order 告知订单坏消息
Chapter 8 Payments 付款
Asking for a Payment 要求付款
Making Payment 付款
Acknowledging Payment 告知收到付款
Chapter 9 Complaints 投诉
Making Complaints 投诉
Responding to Complaints 回应投诉
Chapter 10 Checking Progress 查询进度
Witing to Check on the Progress of a Project
写信询问项目进展
Giving Updates on Projects and Assignments
告知项目及任务的最新情况
Chapter 11 Proposals 提议
Making a Proposal 提议
Responding to Proposals 回应提议
Chapter 12 Reports 报告
Writing a Report 写报告
Cause and Effect 因果关系
Connecting ldeas 联结想法
Generalizing,Clarifying,Summarizing & Concluding
概括说明、阐明、概述及结论
Chapter 13 Social Situations社交场合
Thanking 感谢
Congratulating and Showing Sympathy 祝贺和慰问
Chapter 14 Applying for a Job 应聘工作
Writing a Cover Letter 写求职信
Writing a Follow-up Letter 写后续信函
Chapter 15 Negotiations 协商
Making and Asking for an Offer 报价及要求报价
Setting Conditions & Making a Counter Offer
设定条件与卖方还价
Accepting and Rejecting Offers 接受与拒绝报价
Chapter 16 Financial Matters 财务事项
Budgeting 预算
Discussing Profit and Loss 讨论赢利与亏损
Chapter 17 Sales Correspondence 销售信函
Discussing Sales Targets 讨论销售目标
Talking about Sales Promotions 谈论促销活动
Chapter 18 Marketing营销
Writing about Markets and Market Share
撰写市场及市场占有率相关情况
Writing about Brands 撰写品牌打造相关情况
Chapter 19 Asking for Clarification 要求澄清
Checking Details 查核细节
Providing Clarification 给予澄清
Chapter 20 Technology技术
Technology and Products 技术与产品
Technical Problems技术上的问题