《成功的项目管理》生动地刻画了项目经理、项目团队的职责和作用，深入研究和分析了有效组织和沟通的各种方法，是集现代管理思想、管理技巧和方法于一体的优秀著作。作者吉多教授和克莱门斯教授在第4版中融入了项目管理的最新实践和教学经验，是上一版著作的深入和升华。

本书适用于本科生和MBA学生的教学。

本书自第1版引入中国后，在中国项目管理界内产生了巨大的影响。

作者吉多教授和克莱门斯教授在第4版中融入了项目管理的最新实践和教学经验，是上一版著作的深入和升华。

本书化复杂的数学理论、枯燥的管理方法于通俗易懂、简洁明了的语言中，深入剖析了项目生命周期各阶段的管理要点。

本书生动地刻画了项目经理、项目团队的职责和作用，深入研究和分析了有效组织和沟通的各种方法，是集现代管理思想、管理技巧和方法于一体的优秀著作。

本书不仅适用于本科生和MBA学生的教学，也是项目管理研究人员和从业人员必备的参考书。

Preface

About the Authors

Part THE LIFE OF A PROJECT I

1 Project Management Concepts

 Attributes of a Project

 Project Life Cycle

 The Project Management Process

 Global Project Management

 Benefits of Project Management

2 Needs Identification

 Needs Identification

 Project Selection

 Preparing a Request for Proposal

 Soliciting Proposals

3 Proposed Solutions

 Building Relationships with Customers and Partners

 Pre-RFP/Proposal Marketing

 Bid/No-Bid Decision

 Developing a Winning Proposal

 Proposal Preparation

 Proposal Contents

 Pricing Considerations

 Proposal Submission and Follow-Up

 Customer Evaluation of Proposals

 Types of Contracts

 Contract Provisions

 Measuring Success

4 The Project

 Planning the Project

 Managing Risk

 Performing the Project

 Controlling the Project

 Terminating the Project

 Part PROJECT PLANNING AND CONTROL

5 Planning

 Project Objective

 Work Breakdown Structure

 Responsibility Matrix

 Defining Activities

 Developing the Network Plan

 Planning for Information Systems Development

6 Scheduling

 Activity Duration Estimates

 Project Start and Finish Times

 Schedule Calculations

 Scheduling for Information Systems Development

7 Schedule Control

 Project Control Process

 Effects of Actual Schedule Performance

 Incorporating Project Changes into the Schedule

 Updating the Project Schedule

 Approaches to Schedule Control

 Schedule Control for Information Systems Development

8 Resource Considerations

 Resource-Constrained Planning

 Planned Resource Utilization

 Resource Leveling

 Resource-Limited Scheduling

9 Cost Planning and Performance

 Project Cost Estimates

 Project Budgeting

 Determining Actual Cost

 Determining the Value of Work Performed

 Cost Performance Analysis

 Cost Forecasting

 Cost Control

 Managing Cash Flow

 Part PEOPLE: THE KEY TO PROJECT SUCCESS

10 The Project Manager

 Responsibilities of the Project Manager

 Skills of the Project Manager

 Developing the Ski/Is Needed to be a Project Manager

 Delegation

 Managing Change

11 The Project Team

 Project Team Development and Effectiveness

 Ethical Behavior

 Conflict on Projects

 Problem Solving

 Time Management

12 Project Communication and Documentation

 Personal Communication

 Effective Listening

 Meetings

 Presentations

 Reports

 Project Documentation and Controlling Changes

 Collaborative Communication Tools

13 Types of Project Organizations

 Functional-Type Organization

 Project-Type Organization

 Matrix-Type Organization

 Advantages and Disadvantages

 Reinforce Your Learning Answers

 Glossary