随着我国职业教育改革不断发展与深化，教育部于2009年1月颁布了《中等职业学校英语教学大纲》，对职业教育提出了新的要求。根据新大纲的要求，编者在原教材《宾馆职业英语》的基础上，重新组织编写了《职业英语系列——宾馆英语》，旨在培养学生在宾馆职业场景中运用英语进行沟通和交流的能力。

本书既可作为中等职业学校旅游类专业的英语教材使用，也可供职业岗位培训或自学使用。

Unit 1 Room Reservations

 Warm-up

 Listening and Speaking

 Reading

 Marriott Hotel

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 2 Front Desk (I)

 Warm-up

 Listening and Speaking

 Reading

 The Front Desk

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 3 Front Desk (II)

 Warm-up

 Listening and Speaking

 Reading

 A Receptionist's Job

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 4 Bell Service

 Warm-up

 Listening and Speaking

 Reading

 A Bellman in a Hotel

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 5 Room Service (I)

 Warm-up

 Listening and Speaking

 Reading

 Housekeeping Department

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 6 Room Service (II)

 Warm-up

 Listening and Speaking

 Reading

 Working in a Hotel Room

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 7 Food and Beverage Service (I)

 Warm-up

 Listening and Speaking

 Reading

 The Front Line of Service

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 8 Food and Beverage Service (II)

 Warm-up

 Listening and Speaking

 Reading

 Burj AI Arab Hotel

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 9 Recreational Service

 Warm-up

 Listening and Speaking

 Reading 

 The Recreation Center

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 10 Shopping

 Warm-up

 Listening and Speaking

 Reading

 Hong Kong

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 11 Business Center

 Warm-up

 Listening and Speaking

 Reading

 A Business Center Clerk

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 12 Foreign Exchange

 Warm-up

 Listening and Speaking

 Reading

 The US Currency

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 13 Maintenance Service

 Warm-up

 Listening and Speaking

 Reading

 Maintenance Department

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 14 Dealing with Complaints

 Warm-up

 Listening and Speaking

 Reading

 Customer Relation

 Writing

 Do You Know?

 Notes

 Self-check List

Unit 15 Payment Handling

 Warm-up

 Listening and Speaking

 Reading

 The World's Best Hotel

 Writing

 Do You Know?

 Notes

 Self-check List

Self-assessment

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