本书共三个部分，29个单元：第一部分为秘书口语，共9个单元，涉及秘书日常工作中进行交流的大多数环节；第二部分为秘书英语写作，主要是常用的秘书实务，避免专业性太强的英文写作内容，如正式合同等；第三部分为秘书英语阅读，旨在帮助学生拓展语境，更好地掌握英语语言工具，同时对相关的知识和文化做一些必要的了解，以提高学生的综合素质。本书可作为高职类相关专业的教学用书，也可作为文秘人员岗位培训教材和实际工作中的应用手册。

秘书英语是针对秘书工作的实际内容而编写的实用英语教材。本书在编写过程中充分结合秘书工作实际，将秘书实务和英语融为一体，以培养具有较高的英语应用水平的职业秘书为目标。

本教材从高职学生的实际英语水平出发，选取秘书实际工作密切相关的材料，突出教材的针对性和实用性，使文秘类专业毕业生能用职业英语更好地工作。

本书以口语，写作，阅读三个模块来具体安排教学内容，挖掘文秘人员工作中所涉及的主要领域，设置了生动的操练语境来提高秘书英语应用水平。

本书可作为高职类相关专业的教学用书，也可作为文秘人员岗位培训教材和实际工作中的应用手册。

PART ONE SPOKEN ENGLISH FOR SECRETARY

Unit 1 Office Affairs

Unit 2 Handing Calls

   Lesson 1 Call to Make an Appointment

   Lesson 2 Putting through Telephone Calls 

   Lesson 3 Taking a Message over the Phone

   Lesson 4 Making the Wrong Telephone Calls

Unit 3 Receiving Visitors

   Lesson 1 Appointments 

   Lesson 2 Invitation

   Lesson 3 Receiving a Visitor with Appointment

   Lesson 4 Receiving a Visitor without Appointment

Unit 4 Reservation

   Lesson 1 Reserving a Ticket

   Lesson 2 Reserving a Room

   Lesson 3 Reserving a Table

Unit 5 Showing the Company and Sightseeing

   Lesson 1 Showing the Company 

   Lesson 2 Sightseeing

Unit 6 Handling Complaints

Unit 7 Business Negotiations

   Lesson 1 Negotiating Price and Payment Terms

   Lesson 2 Negotiating Packing, Delivery and Compensation

Unit 8 Employment

   Lesson 1 Understanding What Employers Want 

   Lesson 2 Interviewing

Unit 9 Conference Arrangement

   Lesson 1 Before the Conference

   Lesson 2 During the Conference

   Lesson 3 After the Conference

PART TW0 PROFESSIONAL WRITING

Unit 10 Note

    Lesson ！ Note and Message

    Lesson 2 IOU

    Lesson 3 Telephone Message

    Lesson 4 Receipt

Unit 11 Notice

    Lesson 1 Lost & Found

    Lesson 2 Removal Notice

    Lesson 3 Establishment of a Branch

    Lesson 4 Merger of Business

Unit 12 Ceremonial Documents

    Lesson 1 Letter of Apology

    Lesson 2 Letters of Sympathy

Unit 13 Letter

    Lesson 1 Business Letter

    Lesson 2 Invitation and Reply

    Lesson 3 Thank-you Letter

    Lesson 4 Letters of Congratulation

Unit 14 Office Correspondence

    Lesson 1 Memorandum Writing

    Lesson 2 E-mail

Unit 15 Advertisements

    Lesson 1 Recruitment Advertisement

    Lesson 2 Appreciation for the Commercial Advertising

Unit 16 Meeting Materials

    Lesson 1 Meeting Notification

    Lesson 2 Agenda 

    Lesson 3 Meeting Speech Draft

    Lesson 4 Meeting Minutes

Unit 17 Employment

    Lesson 1 Resume

    Lesson 2 Writing a Cover Letter

Unit 18 Contracts 

Unit 19 Reports

PART THREE PROFESSIONAL READING

Unit 20 Description of Professional Secretary Job

    Text Overview of Secretary.

Unit 21 Getting on with the Chief

    Text How to Adapt to Various Work Styles

Unit 22 Getting on with Others to be More Efficient

    Text 1 Practical Tips on being a Star at Work

    Text 2 Secretaries' Personal Qualities

Unit 23 Office Automation

    Text 1 What Does It Mean for the Office Automation

    Text 2 Microsoft Office

Unit 24 Office Equipment

    Text 1 How to Handle the JVC Digital Media Camera

    Text 2 Placing Speakers

Unit 25 Planning for Employment

    Text Planning for Employment

Unit 26 Skills on Cross-Cultural Communication

    Text 1 What Has Made the Learning of Chinese Difficult for Foreigners？

    Text 2 Skills on Cross Cultural Communication

Unit 27 Secretary Etiquette

    Text Public Relations--Business Etiquette

Unit 28 How to Improve One's Competencies as a Secretary

    Text How to Improve One's Competencies as a Secretary

Unit 29 Extended Reading

    Text 1 The Different Characteristics of Dogs and Cats

    Text 2 Introduction for the Illustrated Book of Rites

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