这是一本中级口语教材，主要对象是从事或即将从事外经贸活动的人员。本书共有二十个单元，内容涵盖：迎接外商、住宿与宴请、安排日程、观光、外商辞行、出国商访、产品的展示与推销、新老客户的询盘、包装与商标、运输与装运等。每单元包括“背景知识”、“情景对话”、“词汇表”“注释”、“实用句子”和“会话小贴士”，并配有大量练习，以帮助读者掌握和巩固本单元内容，举一反三，灵活运用。本书既可以作为外经贸类专业学生的课堂口语教材，同时为有意培养和提高外经贸英语口语交际能力的广大外贸工作者、外企、合资企业等涉外工作人员及其他相应程度的自学者提供自学参考。

Unit 1 Meeting a Foreign Business Friend

  Background Knowledge

  Situational Dialogues

 Dialogue One At the Customs

 Dialogue Two At the Airport

 Dialogue Three Talking on the Way to the Hotel

  Words & Expressions

  Notes

  Practical Sentences

  Conversational Tips

  Exercises

Unit 2 Accommodation and Dinners

  Background Knowledge

  Situational Dialogues

 Dialogue One In the Hotel

 Dialogue Two Dinner Party

 Dialogue Three Business Lunch

 Supplement A Welcome Speech

  Words & Expressions

  Notes

  Practical Sentences

  Conversational Tips

  Exercises

Unit 3 Setting upon an Agenda

Background Knowledge

Situational Dialogues 

  Dialogue One Drafting an Agenda

  Dialogue Two Discussing the Itinerary

  Dialogue Three Inviting the Guest to Dinner

  Dialogue Four Arranging Recreational Activities

Words & Expressions

Notes

Practical Sentences

Conversational Tips

Exercises

Unit 4 Sightseeing

Background Knowledge

Situational Dialogues

 Dialogue One Planning the Sightseeing

 Dialogue Two Climbing Gushan Mountain

 Dialogue Three Visiting the Great Wall

 Dialogue Four At the Arts and Crafts Shop

  Words & Expressions

  Notes

  Practical Sentences

  Conversational Tips

  Exercises

Unit 5 Departure of a Foreign Guest

  Background Knowledge

  Situational Dialogues

 Dialogue One Making a Flight Reservation

 Dialogue Two Saying Farewell

 Dialogue Three Seeing off at the Airport

  Words & Expressions

  Notes

  Practical Sentences

  Conversational Tips

  Exercises

Unit 6 Going Abroad on Business

  Background Knowledge

  Situational Dialogues

Dialogue One Advising Arrival in Advance

Dialogue Two Checking in the Hotel

Dialogue Three A Business Call

Dialogue Four A Barbecue Party

Dialogue Five Leaving the U. S. by Air

 Words & Expressions

 Notes

 Practical Sentences

 Conversational Tips

 Exercises

Unit 7 Presentation and Promotion of Products

 Background Knowledge

  Situational Dialogues

Dialogue One At Chicago International Home & Household Show 

Dialogue Two Visiting a Showroom

Dialogue Three A Visit to a Paper Plant

 Words & Expressions

 Notes

 Practical Sentences

  Conversational Tips

 Exercises

Unit 8 Inquiries

 Background Knowledge

  Situational Dialogues

Dialogue One Asking for a Catalogue and a Price List

Dialogue Two General Inquiries

Dialogue Three Specific Inquiries

Dialogue Four Dealing with an Inquiry

  Words & Expressions

 Notes

  Practical Sentences

  Conversational Tips

  Exercises

Unit 9 Offer and Order

  Background Knowledge

  Situational Dialogues

Dialogue One An Offer on SONY Brand Camera

Dialogue Two When Can I Have Your Firm Offer?

Dialogue Three Making a Trial Order

  Dialogue Four I Would Place a Large Order With You

Words & Expressions

Notes

Practical Sentences

Conversational Tips

  Exercises

Unit 10 Price, Commission and Discount

  Background Knowledge

  Situational Dialogues

 Dialogue One We Accept This Price

 Dialogue Two Let's Meet Each Other Half Way

 Dialogue Three Asking for a Commission

 Dialogue Four Asking for a Discount

  Words & Expressions

  Notes

  Practical Sentences

  Conversational Tips

  Exercises

Unit 11 Quality and Quantity

  Background Knowledge

  Situational Dialogues

 Dialogue One On Quality

 Dialogue Two On Quantity

 Dialogue Three Sale by Sample

 Dialogue Four Talking about Inspection

  Words & Expressions

  Notes

  Practical Sentences

  Conversational Tips

 Exercises

Unit 12 Packing and Labeling

 Background Knowledge

 Situational Dialogues

Dialogue One Consulting Packing

Dialogue Two Inner Packing

Dialogue Three Package for Shipment

 Dialogue Four Labeling

 Words & Expressions

 Notes

 Practical Sentences

 Conversational Tips

 Exercises 

Unit 13 Payment

  Background Knowledge

  Situational Dialogues

Dialogue One Talking about the Terms of Payment

 Dialogue Two Payment by L/C after Sight

 Dialogue Three Opening the L/C

  Words & Expressions

  Notes

  Practical Sentences

  Conversational Tips

  Exercises

Unit 14 Transportation and Shipment

  Background Knowledge

  Situational Dialogues

 Dialogue One Asking for an Early Shipment

 Dialogue Two Effecting Wrong Shipment

 Dialogue Three Asking for Transshipment

  Words & Expressions

  Notes

  Practical Sentences

  Conversational Tips

  Exercises

Unit 15 Insurance

  Background Knowledge

  Situational Dialogues

 Dialogue One Asking What Major Categories of Risks PICC Underwrites

 Dialogue Two Consulting the Insurance

 Dialogue Three Knowledge about Insurance

  Words & Expressions

  Notes

Practical Sentences

Conversational Tips

Exercises

Unit 16 Conclusion of Business and Signing a Contract

  Background Knowledge

  Situational Dialogues

 Dialogue One Negotiating a Contract

 Dialogue Two Checking the Details

 Dialogue Three Signing a Contract

  New Words & Expressions 

  Notes

  Practical Sentences

  Conversational Tips

  Exercises

Unit 17 Complaints and Claims

  Background Knowledge

  Situational Dialogues

 Dialogue One Complaining about the Shortage of Weight

 Dialogue Two Rejecting a Claim

 Dialogue Three Investigation and Compensation 

 Dialogue Four A Claim for Delayed Shipment

  Words & Expressions

  Notes

  Practical Sentences

  Conversational Tips

  Exercises

Unit 18 Arbitration

 Background Knowledge

 Situational Dialogues

Dialogue One The Arbitration Clause

Dialogue Two Submitting the Case for Arbitration

 Words & Expressions

 Notes

 Practical Sentences

 Conversational Tips

 Exercises

Unit 19 Agency

  Background Knowledge

  Situational Dialogues

 Dialogue One Asking for Sole Agency

 Dialogue Two On Sole Agency

 Dialogue Three On Agency Agreement

  Words & Expressions

  Notes

  Practical Sentences

  Conversational Tips

  Exercises

Unit 20 Modes of Foreign Trade

  Background Knowledge

  Situational Dialogues

 Dialogue One Processing with Supplier's Materials

 Dialogue Two Compensation Trade

  Words & Expressions

  Notes

  Practical Sentences

  Conversational Tips

  Exercises

References