This remarkable book offers an irresistible look inside one of the great American business success stories.
The trendsetting advertising campaigns and revolutionary marketing focus that have translated into huge profits…The ambitious and astoundingly successful expansion into untapped foreign markets including Russia, China,Eastern Europe, and the Far East.
McDonald's is the story of an American business success, a company that proved the value of hard work, ingenuity,trial and error, and gut instincts. In McDonald's: Behind the Arches, business writer John F.Love tells the astonishing story of the people and the strategies, the innovation and the brilliance that turned a single hamburger stand into a multibillion-dollar corporation that has influenced the vary culture of Americamand now the world.
Foreword THE UNKNOWN MCDONALD'S
Chapter 1 YES, THERE IS A MCDONALD
Chapter 2 THE SALESMAN
Chapter 3 THE FRANCHISING DERBY
Chapter 4 THE OWNER/OPERATOR
Chapter 5 MELTING POT
Chapter 6 MAKING HAMBURGERS
Chapter 7 MAKING MONEY
Chapter 8 THE BUYOUT
Chapter 9 PARTNERS
Chapter 10 GOING PUBLIC
Chapter 11 MCDONALD'S EAST, MCDONALD'S WEST
Chapter 12 HIGH GEAR
Chapter 13 MEDIA MAGIC
Chapter 14 "MCDONALDIZING" THE SUPPLIERS
Chapter 15 THE PUBLIC CHALLENGE
Chapter 16 CHECKS AND BALANCES
Chapter 17 EXPORTING AMERICANA
Epilogue
Index