Bank Management & Financial Services reflects a new financial landscape, one in which new financial service institutions play an important role in shaping the financial industry. While the book's coverage primarlly centers on banking, applications to other financial Institutions are integrated within each chapter.

Preface 

PART ONE

Introduction to the Business of Banking and Financial-Services Management 

1 An Overview of Banks and the Financial-Services Sector 

2 The Impact of Government Policy and Regulation on Banking and the Financial-Services Industry 

3 The Organization and Structure of Banking and the Financial-Services Industry 

4 The Financial Statements of Banks and Some of Their Closest Competitors

5 Measuring and Evaluating the Performance of Banks and Their Principal Competitors

PART TWO

Asset-Liability Management Techniques and Hedging against Interest Rate Risk and Credit Risk

6 Asset-Liability Management: Determining and Measuring Interest Rates and Controlling Interest-Sensitive and Duration Gaps

7 Using Financial Futures, Options, Swaps, and Other Hedging Tools in Asset-Liability Management

8 Asset-Backed Securities, Loan Sales, Credit Standbys, and Credit Derivatives: Important Risk-Management Tools for Banks and Competing Financial-Service Firms

PART THREE

Managing the Investment Portfolios and Liquidity Positions of Banks and Similar Financial Firms

9 The Investment Function in Banking and Financial Services Management

10 Liquidity and Reserve Management: Strategies and Policies

PART FOUR

Managing the Sources of Funds for Banks and Their Closest Competitors

11 Managing and Pricing Deposit Services

12 Managing Nondeposit Liabilities and Other Sources of Borrowed Funds 

13 Sources of Fee Income: Investment Banking, Security Trading, Insurance, Trust, and Other Revenue-Producing Services

14 The Management of Capital 

PART FIVE

Providing Loans to Businesses and Consumers

15 Lending Policies and Procedures

16 Lending to Business Firms and Pricing Business Loans 

17 Consumer Loans, Credit Cards, and Real Estate Lending

PART SIX

The Path of Expansion for Banks and Competing Financial-Service Providers 

18 Creating and Managing Service Outlets: New Charters, Branches, and Electronic Facilities 

19 Mergers and Acquisitions: Managing the Process 

20 International Banking Service Options 

Appendix: Using a Financial Calculator

Dictionary of Banking and Financial-Service Terms

Index