《商务秘书实务(第4版高职高专商务英语系列教材)》是供高职高专商务英语专业学生使用的实训教材。本书涵盖了秘书工作常识，秘书常规工作和高级秘书工作等国际商务文秘工作的主要内容，围绕秘书岗位职责安排教学内容，练习丰富多样，注重实际操练，强调学生的职业能力培养。

Module 1 General Knowledge 秘书工作基本知识
Chapter 1 Introduction to the Secretarial Profession
Chapter 2 Fundamentals of Business Etiquette
Chapter 3 Corporate Secretarial Ethics
Module 2 Written Communication Skills 文字交流技能
Chapter 4 An Overview of Business Writing
Chapter 5 Creating Business Letters in English
Chapter 6 Writing Memos in English
Module 3 Routine Work 秘书常规工作
Chapter 7 Telephone Etiquette
Chapter 8 Meeting Organization
Chapter 9 Presentation Development
Chapter 10 Travel and Accommodation Arrangements
Chapter 11 Business Entertaining
Module 4 Senior Duties 高级秘书职责
Chapter 12 Balance Sheet Composition
Chapter 13 Payroll Sheet Composition
Chapter 14 Petty Cash Management
Chapter 15 Foundations of Human Resource Management
Chapter 16 Business Contract Establishment
Module 5 Knowledge Base Expanding 基础知识扩展
Chapter 17 Public Relations
Chapter 18 Marketing Research and Advertising Campaign
Chapter 19 Writing Resumes in English
Chapter 20 Writing Job Search Cover Letters in English
Appendix I Basics of Effective Typing高效打字基础
Appendix Ⅱ An Introduction to English Punctuation 英文标点符号用法简介
Appendix Ⅲ A Contract Template for International Trade 国际贸易合同模板
References