本书以外贸业务中的商务信函为例，介绍商务信函的写作方法、写作技巧，旨在使读者能够熟练地运用英文进行外贸相关业务的磋商谈判。本书共分为14个单元，包括询盘、报价、还盘、订货、支付、包装、运输、保险、索赔、代理、补偿和加工贸易、合资和投标、案例研究与合同等内容。
本书可作为高等院校财经管理类各专业的本科生教材，也可作为相关工作人员的自学参考用书。

Unit 1 Form and Structure of A Business Letter
Principles of Good Communication
The Structure of A Business Letter
The Form of A Business Letter
Addressing Envelopes
Exercises
Unit 2 Enquiries & Replies
Introduction
Specimen Letters
Notes
Supplementary Reading
Exercises
Unit 3 Quotations, Firm Offers & Counter Offers
Introduction
Specimen Letters
Notes
Supplementary Reading
Exercises
Unit 4 Orders & Acknowledgements
Introduction
Specimen Letters
Relative Documents
Notes r
Supplementary Reading
Exercises
Unit 5 Terms of Payment
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 6 Packing
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 7 Transport
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 8 Insurance
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 9 Complaint, Claim & Settlement
Introduction
Specimen Letters
Notes
Supplementary Reading
Exercises
Unit 10 Agency
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 11 Compensation Trade, Processing & Assembling Trade
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 12 Joint Venture & Tender
Introduction
Specimen letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 13 Case Study
Introduction
Specimen Letters
Notes
Supplementary Reading
Exercises
Unit 14 International Business Contract
Introduction
General Principles of Contract Drafting
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
APPENDIXES
参考文献