王珍主编的《外贸英语函电(第2版十二五职业教育国家规划教材)》在分析外贸业务员岗位工作任务和职业能力的基础上，打破以英语语言知识体系为线索的传统编写模式，以国际贸易业务流程为主线，以企业真实任务为载体，体现工学结合、任务驱动、项目导向的教材编写模式。
本教材采用中英文对照的方式，中文译文可以使学生加深理解，帮助学生掌握规范的、符合现代英语习惯的表达方式，使学生既具有扎实的国际贸易实务专业知识。

导论
Situation 1 Invitation
Task 1 Invitation for a Trade Fair
Task 2 Accepting an Invitation
Task 3 Invitation for a Business Visit
Task 4 Declining an Invitation
Situation 2 Credit Enquiry
Task 1 Enquiring Through a Bank
Task 2 A Bank's Reply
Task 3 Enquiring Through a Firm
Task 4 A Firm's Reply
Situation 3 Samples
Task 1 Asking for Samples
Task 2 Sending Samples to a Buyer
Task 3 Sending Samples to a Seller
Task 4 Confirming Duplicate Samples
Situation 4 Enquiries and Replies
Task 1 Making a General Enquiry
Task 2 Replying to a General Enquiry
Task 3 Making a Specific Enquiry
Task 4 Replying to a Specific Enquiry
Situation 5 Offers
Task 1 Making an Offer with Engagement
Task 2 Making an Offer Without Engagement
Task 3 Sending a Quotation Sheet
Situation 6 Counter-offers
Task 1 Asking for a Price Reduction
Task 2 Declining a Price Reduction
Situation 7 Terms of Payment
Task 1 Suggesting Payment by T/T
Task 2 Asking for Payment by D/P after Sight
Task 3 Insisting Payment by L/C
Situation 8 Packing and Marking
Task 1 Stating Method of Packing
Task 2 Clarifying Shipping Mark
Situation 9 Shipment and Insurance
Task 1 Stating Terms of Shipment
Task 2 Introducing Insurance Terms
Situation 10 Acceptance and Order
Task 1 Accepting a Counter-offer
Task 2 Placing an Order
Task 3 Declining an Order
Task 4 Accepting an Order
Situation 11 Contract and Confirmation
Task 1 Sending a Contract
Task 2 Countersigning a Contract
Situation 12 Establishing and Amending L/C
Task 1 Rushing the Establishment of L/C
Task 2 Advising the Establishment of L/C
Task 3 Asking for Amendments to L/C
Situation 13 Arranging Insurance & Shipment
Task 1 Asking for Insurance Arrangement
Task 2 Advising Insurance Effected
Task 3 Urging Immediate Shipment
Task 4 Asking for Postponement of Shipment
Task 5 Sending Shipping Advice
Situation 14 Effecting Payment
Task 1 Asking for the Acceptance of Discrepancies
Task 2 Pressing for Payment
Task 3 Requesting to Defer Payment
Task 4 Declining Deferred Payment
Situation 15 Duplicate Orders and Repeat Orders
Task 1 Sending a Duplicate Order
Task 2 Accepting a Duplicate Order
Task 3 Declining a Repeat Order
Situation 16 Complaints and Claims
Task 1 Complaining About Order Cancellation
Task 2 Claiming for Inferior Quality
Task 3 Complaining About Wrong Delivery
Situation 17 Settlement of Claims
Task 1 Sending Substitute
Task 2 Sending Replacement
Task 3 Settling a Claim
Task 4 Refusing a Claim
Situation 18 Agency
Task 1 Applying for Agency
Task 2 Accepting Application for Agency
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