叶宏、郭红芳、柳波主编的《旅游实用英语(一流高职院校旅游大类创新型人才培养十三五规划教材)》紧跟国际化人才培养的步伐，始终贯彻“以职业为中心，以就业为先导”的理念，采用项目任务驱动法、体验式教学法、互动式教学法，以灵活多样、有趣实用的内容设计，配以外籍专业人士的录音，突出英语听、说、读、写全方位的语言能力训练。本书在分析入境旅游活动全过程和旅行社入境旅游团接待服务全过程的基础上，通过解构涉外导游服务流程、涉外旅游服务岗位能力要求设计而成。
本书既可作为高职高专旅游类专业的专用教材，也可作为旅游服务人员的学习用书和旅游企业的培训用书。

Module 1 Travel Information
Task 1 Recommending tourism products
Task 2 Answering tourists' queries
Module 2 Receiving Tasks
Task 1 Familiar with the plan
Task 2 Reconfirm the arrangement
Task 3 Preparations for meeting a tour group
Module 3 Immigration and Customs
Task 1 Check in at the airport
Task 2 Go through the immigration
Task 3 Go through the customs
Module 4 Meeting Guests
Task 1 Meet the tour group
Task 2 Meet a FIT guest
Module 5 On the Way to the Hotel
Task 1 Extending a welcome speech
Task 2 Adjusting to the time difference
Task 3 Guiding on the Way
Task 4 Warm reminding
Module 6 At the Hotel
Task 1 Checking in
Task 2 Introducing Hotel Facilities
Task 3 Wake-up Call
Module 7 Talking about the Itinerary
Task 1 Discussing the Itinerary
Task 2 Handling Changes in the Itinerary
Module 8 At the Restaurant
Task 1 Booking Tables
Task 2 Dining at a Chinese Restaurant
Task 3 Dining at a Western restaurant
Task 4 Tasting Local Food
Module 9 Visiting Scenic Spots
Task 1 City Sightseeing
Task 2 Cultural Landscape
Task 3 Natural Landscape
Module 10 Transportation
Task 1 Public Transportation
Task 2 Rent a Car
Module 11 Shopping in Tourism
Task 1 Souvenirs
Task 2 Arts and Crafts
Task 3 Tea
Module 12 Recreational Program
Task 1 Health Activities
Task 2 Watch Shows
Task 3 Pubs and Bars
Task 4 Traditional Chinese Entertainment
Module 13 Seeing off Guests
Task 1 Checking Out
Task 2 Extending a Farewell Speech
Task 3 Departure Procedure
Keys for Reference
References