前言
Chapter 1 Introduction to Intercultural Communication
Learning Objectives
Warm—up Activities
1.The Origins of Intercultural Communication
2.The History of Intercultural Communication Study
3.What Is Intercultural Communication？
4.Factors of Intercultural Communication Development
5.Significance of Intercultural Communication Study
Questions for Discussion
After—reading Activities
Further Reading
Chapter 2 Culture and Communication
Learning Objectives
Warm—up Activities
1.What Is Culture？
2.What Is Communication？
3.Culture and Communication
Questions for Discussion
After—reading Activities
Further Reading
Chapter 3 Cultural Values
Learning Objectives
Warm—up Activities
1.What Is Value？
2.Kluckhohn and Strodtbeck's Value Orientations
3.Hofstede's Cultural Dimensions
4.Hall's Culture Context Model
Questions for Discussion
After—reading Activities
Further Reading
Chapter 4 Verbal Communication
Learning Objectives
Warm—up Activities
1.Language and Culture
2.Language Diversity
3.Culture's Impact on Verbal Communication
4.Verbal Communication Styles
5.Social Interaction Customs
Questions for Discussion
After—reading Activities
Further Reading
Chapter 5 Nonverbal Communication
Learning Objectives
Warm—up Activities
1.The Nature of Nonverbal Communication
2.Nonverbal Communication and Culture
3.Categories of Nonverbal Communication
4.Functions of Nonverbal Communication
5.Using Nonverbal Communication Skillfully
Questions for Discussion
After—reading Activities
Further Reading
Chapter 6 Culture Shock and Intercultural Adaptation
Learning Objectives
Warm—up Activities
1.What Is Culture Shock？
2.Intercultural Adaptation
3.Factors Influencing Long—term Adaptation
4.Suggestions on Fighting Culture Shock
Questions for Discussion
After—reading Activities
Further Reading
Chapter 7 Cultural Differences in Business Context
Learning Objectives
Warm—up Activities
1.Business Etiquette and Protocol
2.Business Negotiation
3.Becoming a Qualified Negotiator
Questions for Discussion
After—reading Activities
Further Reading
Chapter 8 Conflicts and Intercultural Communication Competence
Learning Objectives
Warm—up Activities
1.Intercultural Conflicts
2.Determinant Factors of Conflicts
3.What Is Intercultural Communication Competence？
4.Dimensions of Intercultural Communication Competence
5.Developing Intercultural Communication Competence
Questions for Discussion
After—reading Activities
Further Reading
Appendix Movie Clips
References
Key for Reference