《旅游英语》为了适应旅游业发展新形势对专业人才的需求，立足于高职高专院校人才培养定位、人才培养目标以及人才培养模式，采用“工学结合”的模式进行编排，旨在提高学生的专业英语运用能力，培养学生的职业能力及素养。本教材共分为十个项目，每个项目以完成具体的工作学习任务为核心，突出了教材的应用性、实践性和职业性。本教材由陈昕拟定编写大纲。

《旅游英语》从导游接待流程出发，分别讲解了迎接游客、入住酒店、订餐点菜、安排行程、旅游景点观光、导游讲解、陪同游客购物、处理投诉和紧急事务，以及到机场送行等内容。

本教材采用“工学结合”的模式，提炼了每个项目的学习目标，使教学方向更为清晰明确，重点突出；导入了教学建议，方便老师对课程的理解和安排。此外，文中还穿插了大量的案例及补充阅读资料，可提高学生的学习兴趣和学习效果。

《旅游英语》可作为高职高专旅游专业教材，也可作为旅游行业相关人员的培训用书。本教材由陈昕拟定编写大纲。

Item 1 Meeting Tourists

 Task 1 Meeting Tourists at the Airport

 Task 2 Meeting a Tour Group at the Station

 Task 3 Going to the Hotel

 Task 4 Making a Welcome Speech

Item 2 Helping with Lodging

 Task 1 Making a Hotel Reservation

 Task 2 Check-In

 Task 3 Check-Out

Item 3 Enjoying Food and Beverage

 Task 1 Booking a Table

 Task 2 Ordering Dishes

 Task 3 Enjoying Chinese Food

Item 4 Arranging with Tourists for Itinerary

 Task 1 Providing Information for Sightseeing

 Task 2 Planning Itinerary

 Task 3 Modifying Itinerary

Item 5 Guiding in Sightseeing

 Task 1 Guide for City Sightseeing

 Task 2 Guide for Visiting Historical Sites

 Task 3 Guide for Touring Natural Landscapes

 Task 4 Guide for Visiting Chinese Gardens

Item 6 Experiencing Chinese Culture

 Task 1 Seeing a Peking Opera

 Task 2 Celebrating the Spring Festival

 Task 3 Appreciating Chinese Tea

Item 7 Shopping

 Task 1 Assistance on Tourist's Shopping

 Task 2 Buying Souvenirs

 Task 3 Bargaining in a Shop

Item 8 Handling Complaints

 Task 1 Handling Complaints about Waiter's Rudeness

 Task 2 Handling Complaints about Housekeeping Service

Item 9 Handling Emergencies

 Task 1 Looking for the Lost Tourist

 Task 2 Handling the Loss of Luggage

 Task 3 Helping the Sick Tourist

Item 10 Seeing Tourists Off

 Task 1 Seeing Tourists Off

 Task 2 Making Farewell Speech

参考文献