斯塔尼编著的《在中国我们彼此信任》内容介绍:This story relates how the Chtnese division of a multinational transportation company turned from a fear-based to a trust-based organization, by focusing on creating an exciting, values-driven company culture and delivering fantastic customer experience.
Preface
Linda Pan -- building a company based on the experience of the customer
Andrew Yang -- our values and our culture
Max Sun -- epiphany in Shenyang during the Culture Trip
Alex Xiang -- connector in the human network
Yu Bo -- building trust in reality
Angelina Wan -- trying new things
Maggie Han -- touching people and connecting China to the world
Robert Yao -- soft on the people, hard on the subject
Paul Woolley
Cecilia Yeung -- the ability to change
Helena Yang -- the role of HR
Annie Ren -- engaging Generation Y
A final lesson from Lee Yan
Thanks
Inspiration