《邮轮实用英语》是笔者在航海技术类高等职业教育改革中的一种深度探索，其宗旨是引导学生在以邮轮服务工作过程为载体，按照国际邮轮的对客服务核心岗位，即邮轮餐厅服务、邮轮酒吧服务、邮轮事务与客房服务、邮轮厨房操作、船上康乐服务、船舶基础知识及海上安全应急等岗位上核心能力需要，将教学内容整合为6个工作模块。在每个工作模块之内，则依据相应岗位的服务职责、关键环节、操作流程与操作技能安排5-11个教学与训练单元，每个单元的内容都精心设计了服务情境，便于教师利用工作情境提供的条件充分调动学生的学习与实践兴趣，以英语为工具，模拟主动对客服务、解答客人问题、应对突发情况、记录工作日志等工作过程，有利于学生在教师的引领下逐个环节地掌握国际邮轮服务与管理的基本知识和岗位操作技能。

Chapter 1 In the Dining Room

 Lesson One Dinning Schedule onboard the Cruise Ship

 Lesson Two Breakfast

 Lesson Three Standard Sequence ofA Multicourse Meal and Place Setting

 Lesson Four Ordering Hors D'oeuvre

 Lesson Five Ordering Soup

 Lesson Six Ordering Main Course

 Lesson Seven Ordering Cheese

 Lesson Eight Ordering Dessert

Chapter 2 At Bars

 Lesson One Ordering Cognac

 Lesson Two Ordering Whisky

 Lesson Three Ordering Champagne

 Lesson Four Ordering Wines

 Lesson Five Ordering Aperitif

 Lesson Six Ordering Digestif

 Lesson Seven Ordering Spirits

 Lesson Eight Ordering Beer

 Lesson Nine Ordering Cocktails

 Lesson Ten Ordering Coffee

 Lesson Eleven Ordering Ice Cream and Sundae

Chapter 3 Pursers and Housekeeping

 Lesson One Positions in Hotel Department

 Lesson Two The Bellboy Shows the Passenger His Cabin

 Lesson Three A Safe Deposit Box

 Lesson Four A Problem with the Mini-bar

 Lesson Five Babysitting Service

 Lesson Six A Cabin Change

 Lesson Seven Cabin Steward

 Lesson Eight Keeping the Cabin Tidy

 Lesson Nine Cruise Ship PA Cleaning and Disinfection

 Lesson Ten Laundry Service Onboard

 Lesson Eleven SeeingA Doctor

Chapter 4 In the Galley

 Lesson One Titles Used in the Galley

 Lesson Two Galley Utensils

 Lesson Three Fruits

 Lesson Four Vegetables

 Lesson Five Seafood

 Lesson Six Herbs and Spices

 Lesson Seven How to Make Cheese Omelette

 Lesson Eight How to Make Salad Nicoise

 Lesson Nine How to Make French Onion Soup

 Lesson Ten How to Make Beef Stroganoff

 Lesson Eleven How to Make Black Forest Cake

Chapter 5 Onboard Fun

 Lesson One Going Swimming

 Lesson Two Going SPA

 Lesson Three At the Barber's and Beauty Salon

 Lesson Four Going to Casinos

 Lesson Five Going to Shows

Chapter 6 Marine and Engineering on Cruise

 Lesson One Main Positions and Shipboard Basic Knowledge

 Lesson Two Hull Structure & Work Onboard Ship

 Lesson Three Marine Meteorology and Communication at Sea

 Lesson Four Security and Emergency Responses

 Lesson Five Reception to Maritime Officials and Maritime Gonventions

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