组织行为学是在现代管理科学和行为科学发展过程中派生出来的一门综合性、边缘性学科，它以组织中人的心理与行为特点和规律为研究对象，探讨个体、群体和组织三个层面的因素如何影响个人及其所在组织的行为，目的是使管理者能够根据人的行为规律，创设健康的工作氛围，发挥人的积极性和创造性，以实现组织的目标并提高成员满意度。通过学习组织行为学可以更好地理解、预测和管理组织中人的行为，为组织制定各项管理制度、实施管理政策提供理论依据。

CHAPTER ONE: Introduction to Organizational Behavior

1.组织行为学导论

 1.1 What is Organizational Behavior？

1.1.1 Definition of Organizational Behavior

1.1.2 Contributing Disciplines

1.1.3 Research Chart of Organizational Behavior

1.2 Why study Organizational Behavior？

1.2.1 Management functions and Organizational behavior

l.2.2 Organizational Behavior and Manager

 1.3 Generation and Development of Organizational Behavior

1.3.1 Frederick W.Taylor

1.3.2 Henri Fayol and Theory of Administration

1.3.3 Mary Parker Follett

1.3.4 Hawthorne Studies

1.3.5 Doglas McGregor

1.3.6 Peter F.Drucker

 1.4 Ancient Chinese Philosophy

1.4.1 Confucianism

1.4.2 Taoism

1.4.3 Legist

CHAPTER TWO: Ability, Personality and Emotion

2.能力、个性和情绪

 2.1 Ability

 2.2 Personality

2.2.1 The Myers-Briggs Type Indicator

2.2.2 Type A and Type B personality

2.2.3 The Big-Five Model

2.2.4 Four Temperaments

2.2.5 Personality-Job Fit Theory

 2.3 Emotion

CHAPTER THREE: Perception and Attribution

3.知觉与归因

 3.1 Perception

3.1.1 Factors Influencing Perception

3.1.2 Illusion in Perception

3.1.3 Biases in Person Perception

 3.2 Attribution

CHAPTER FOUR: Value and Attitude

4.价值观和态度

 4.1 Value

 4.2 Attitude

CHAPTER FIVE: Motivation

5.激励

 5.1 Concept of Motivation

 5.2 Development of Motivation Theories

5.2.1 Maslow' s Hierarchy of Needs Theory

5.2.2 ERG Theory

5.2.3 Herzberg' s Two-Factor Theory

5.2.4 McClelland' s Theory of Needs

5.2.5 Equity Theory

5.2.6 Expectancy Theory

5.2.7 Goal-setting Theory

 5.3 Application of Motivation

CHAPTER SIX: Work Groups and Teams

6.工作群体与团队

 6.1 Foundation of Group Behavior

6.1.1 Definition of Group

6.1.2 Group decision making

 6.2 Creating Effective Teams

6.2.1 Team Development

6.2.2 Reasons for Team Building

6.2.3 Creating Effective Teams

CHAPTER SEVEN: Communication

7.沟通

 7.1 Definition of Communication

 7.2 Functions of Communication

7.2.1 Controlling

7.2.2 Providing Information

7.2.3 Motivating Organizational Members

7.2.4 Expressing Feelings and Emotions

 7.3 Process of Communication

 7.4 Factors influencing Communication

7.4.1 Language

7.4.2 Information filtering

7.4.3 Perception

7.4.4 Information overload

 7.5 Improving Communication Skill

CHAPTER EIGHT: Leadership

8.领导力

 8.1 Concept of leadership

 8.2 Leadership Theories

8.2.1 Trait theory

8.2.2 Behavioral and Style Theory period

8.2.3 Situational and Contingency theories

8.2.4 New development of leadership theories

CHAPTER NINE: Power and conflict

9.权利与冲突

 9.1 Power

 9.2 Conflict

9.2.1 Phases of conflict

9.2.2 Ways of addressing conflict

CHAPTER TEN- Organizational structure and design

10.组绢结构与组织设计

 10.1 Organizational structure

10.1.1 Definition of Organizational structure

10.1.2 Organizational structure types

10.1.3 Organizational circle: moving back to flat

 10.2 Organization design

CHAPTER ELEVEN: Organizational culture

11.组织文化

 11.1 Definition of Organizational culture

 11.2 Functions of Organizational culture

 11.3 Typologies of organizational cultures

11.3.1 Geert Hofstede

11.3.2 Edgar Schein

 11.4 How Employees Learn Culture

11.4.1 Rites

11.4.2 Stories

11.4.3 Languages

CHAPTER TWELVE: Management of change

12.组织变革

 12.1 Forces for Change

 12.2 Impediments to Change

 12.3 Organizational Development

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