程丛喜主编的《导游英语(附光盘第2版全国高职高专旅游管理专业系列规划教材)》和翻译导游及领队实际工作密切结合，既可作为高等院校旅游管理专业、外语专业和高等旅游职业教育教学用书，又可作为广大导游及领队从业人员、英语导游资格证和等级证培训的参考用书。笔者总结二十余年的翻译导游及领队工作实践和多年旅游教学经验，在参阅大量相关资料的基础上，并在有关专家的精心指导下，有针对性地编写了此教材。

程丛喜主编的《导游英语(附光盘第2版全国高职高专旅游管理专业系列规划教材)》分为三大部分：第一部分内容涉及导游迎接外国客人、带领客人吃住行游购娱、欢送客人等方面的工作程序和相关语言点。第二部分内容涉及和实际导游工作密切相关的海外游客感兴趣的旅游专题。第三部分内容涉及领队带领出境游客在海外旅游的工作程序和相关语言点。《导游英语(附光盘第2版全国高职高专旅游管理专业系列规划教材)》既有利于导游更好地服务外国友人，使其感受中华灿烂文化；也有助于领队更好地带领国人踏出国门，拓宽视野。

PART Ⅰ ENGLISH FOR INBOUND TOUR GUIDES

 Unit 1 Meeting the Tourists

Section 1 Situational Conversations

Conversation 1 Meeting the New Arrivals at the Airport

Conversation 2 Going through the Customs Formalities

Conversation 3 On the Way to the Hotel

Section 2 Text A Welcome Speech

 Unit 2 Accommodation

Section 1 Situational Conversations

Conversation 1 Checking in

Conversation 2 Handling Complaint about the Housekeeping Service

Conversation 3 Checking out

Section 2 Text Lily Hotel

 Unit 3 Dining

Section 1 Situational Conversations

Conversation 1 Seating the Guests

Conversation 2 At the Chinese Restaurant

Conversation 3 At the Western Restaurant

Section 2 Text Beijing Roast Duck

 Unit 4 Transportation

Section 1 Situational Conversations

Conversation 1 Asking the Way

Conversation 2 Booking Tickets

Conversation 3 Leading a Tour Group to Take the Train

Section 2 Text Public Transportation of Beijing

 Unit 5 Sightseeing

Section 1 Situational Conversations

Conversation 1 Conducting a Sightseeing Tour in Hangzhou

Conversation 2 Taking a Natural Scenery Tour in China

Conversation 3 Visiting the Jade Buddha Temple

Section 2 Text The Yangtze Three Gorges

 Unit 6 Shopping

Section 1 Situational Conversations

Conversation 1 At the Arts and Craft Store

Conversation 2 At the Department Store

Conversation 3 At the Souvenir Department

Section 2 Text Shanghai Carpet Factory

 Unit 7 Entertainment

Section 1 Situational Conversations

Conversation 1 Talking about the Recreation and Fitness Center

Conversation 2 Booking Tickets for Peking Opera

Conversation 3 Making Appointment

Section 2 Text Peking Opera

 Unit 8 Farewell

Section 1 Situational Conversations

Conversation 1 Bidding Farewell to the Tourist

Conversation 2 Checking in at the Airport

Conversation 3 Seeing the Tourist off

Section 2 Text A Farewell Speech

PART Ⅱ TOPICS FOR FOREIGN TOURISTS

 Unit 9 Introduction to China

 Unit 10 History of China

 Unit 11 Population and Nationalities of China

 Unit 12 Political System of China

 Unit 13 The Present Status of Education and Public Health in China

 Unit 14 Economic Reform and Opening to the Outside World

 Unit 15 Traditional Chinese Medicine

 Unit 16 Wushu and Taijiquan

 Unit 17 Religions of China

 Unit 18 Local Products

PART Ⅲ ENGLISH FOR OUTBOUND TOUR LEADERS

 Unit 19 At the Airport

Section 1 Situational Conversations

Conversation 1 At the Information Desk

Conversation 2 At the Check-in Counter

Conversation 3 Going through the Security Check

Conversation 4 At the Transfer Desk

Conversation 5 Flight is Delayed

Conversation 6 Luggage Claim

Conversation 7 Handling the Immigration Procedures

Conversation 8 Handling the Emigration Procedures

Section 2 Text The Duty of a Tour Leader

 Unit 20 On the Plane

Section 1 Situational Conversations

Conversation 1 Asking for Drinks

Conversation 2 Meals on Board

Conversation 3 Airsickness

Conversation 4 Feeling a Little Cold

Conversation 5 Asking for Entry Cards and Customs

Declarations

Conversation 6 Inquiry

Section 2 Text Air Travel Tips to Make Your Flight Easier

 Unit 21 At the Hotel

Section 1 Situational Conversations

Conversation 1  Checking in

Conversation 2 Room Service

Conversation 3 Wake-up Call Service

Conversation 4 Laundry Service

Conversation 5 Checking out

Conversation 6 Reservation

Section 2 Text Classifications of Hotels

 Unit 22 At the Restaurant and Bar

Section 1 Situational Conversations

Conversation 1  Arranging the Tour Group to Have a Meal

Conversation 2 Ordering Dinner

Conversation 3 Bill Payment

Conversation 4 At the Bar

Section 2 Text Western Table Etiquettes

 Unit 23 Shopping

Section 1 Situational Conversations

Conversation 1 Buying Cosmetics

Conversation 2 Buying Watches

Conversation 3 Buying Some Fish Oil and Sheep Oil Skin Care Items

Conversation 4 Buying Fruits

Conversation 5 Returning Goods for a Refund

Conversation 6 In the Duty Free Shop

Conversation 7 Inquiring about a Tax Refund

Section 2 Text Hong Kong--the ShoppingParadise

 Unit 24 Transportation

Section 1 Situational Conversations

Conversation 1 Taking a Taxi

Conversation 2 Taking a Bus

Conversation 3 Taking the Subway

Section 2 Text London's 5 Airports

 Unit 25 Sightseeing and Entertainment

Section 1 Situational Conversations

Conversation 1 Buying Admission Tickets

Conversation 2 Watching a Performance

Conversation 3 Taking a Group Picture

ConversatiOn 4 Enjoying the Recreational Center

Section 2 Text The Floating City without Auto

 Unit 26 Safety abroad

Section 1 Situational Conversations

Conversation 1 Reporting to the Police

Conversation 2 About Security in the Hotel

Conversation 3 The Passport Loss of a Tourist

Section 2 Text Safety Tips in Rome