陈芳、黄毅主编的《外贸英语函电》是适合外贸从业人员的一本实用性较强、紧贴外贸发展新趋势的教材。

本教材系统介绍了外贸业务中常用的信函、传真、电子邮件写作的基本知识。按照外贸业务操作流程，依次介绍相关信函的写作技巧、注意事项以及在写作中常用的重点单词和句型。

本教材共分18个单元，涵盖外贸英语书信写作原则与格式、业务关系的建立、资信调查、询价与回复、寄送形式发票、报盘与还盘、订单及其履行、促销、支付方式、包装、运输、保险、投诉与理赔、电子信函、交易会、其他常用信函以及电子商务。

本教材可以作为国际贸易、市场营销、电子商务、经贸英语、企业管理和人力资源管理等经济管理类专业本科、高职高专以及成人教育的教学用书，同时也可以作为工作在外贸第一线的商务人士的参考用书。

Unit 1 Business Englishwriting

 Introduction

 Exercises

Unit 2 Establishing Business Relations

 Introduction 

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

Unit 3 Status Enquiry

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

Unit 4 Enquiry and Reply

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

Unit 5 Sending Proforma Invoice

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

Unit 6 Quotation, Offer and Counteroffer

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

Unit 7 Orders and Fulfillments

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

Unit 8 Sales Promotion

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

Unit 9 Terms of Payment

 Introduction

 Part I Remittance and Collection

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

 Part II Letter of Credit

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

Unit 10 Packing

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

Unit 11 Shipment

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

Unit 12 Insurance

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

Unit 13 Claim and Settlement

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

 Optional Letters

Unit 14 Electronic Correspondences

 Part I Telex and Fax

 Introduction

 Vocabulary

 Exercises

 Part II Email

 Introduction

 Specimen Letters

Unit 15 Trade Fairs

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

Unit 16 Other Forms of Business

 Introduction

 Specimen Letters

 Vocabulary

 Useful Sentences

 Exercises

Unit 17 Other Common Letters

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

Unit 18 Ebusiness

 Introduction

 Specimen Letters

 Vocabulary

 Notes

 Useful Sentences

 Exercises

参考文献

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