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Chapter1 积极的优雅

 What's Appreciation？

 不要吝啬你的赞美

 Top 7 Waysto Graciously MeetandGreetPeople inYourOffice

 7大简单战略开始你的社交初体验

 Top 7 Tips to Delight Your Co-WorkerS

 围一城好同事

 WhyAren't You Talking to Me？

 走出“非语言交流”的误区

 Handwriting Can Go a Long Way to Saying Thank You

 赢得他人好感的手写感谢信

 A Formal，Professional Dress Code

 穿出职业昧

 Breaking the Myths about Career Networking-Networking V．S．Selling

 如何培养信任感和可信度

Chapter 2 神奇的社交攻略

 Building Efiective Relationships That Work

 如何建立高效运转的人脉网络

 What Getsin the Way？

 社交拦路虎

 Tricky Techniques

 神奇的社交技巧

 The Ten People You Need at Work

 工作中的10种贵人

 Top 7 Steps to Communicating Effectively with Your Boss

 和老板深入沟通的7个步骤

 Build a Great Working Relationship with Your Boss

 5大必杀技助你与上司和谐相处

Chapter 3 礼仪规则之锦囊妙计

 Civility atWork

 发挥友善的“边际效应”

 Effective Email Etiquette

 巧用电子邮件

 The 10 Top Dining Etiquette Errors

 别因为“吃相”而错过机遇

 The 7 P's of Business Phone Etiquette

 良好的商务电话礼节

 Business Card Etiquette

 方寸名片，礼仪尽显

 Business Meeting Etiquene

 商务会议中的礼仪

 Business Letter Etiquette

 商务信函的书写技巧

 Proper Etiquette for Business Instant Messaging

 妙用商业即时通讯

Chater 4 社交“解密”

 Real Business Networking Doesn't Happen at Networking Events

 功夫在诗外

 Comfortable Networking

 积极拓展人脉网络的渠道

 Business Golf Etiquette

 做个商务高尔夫礼节达人

 The Secrets of a Great Handshake

 智慧尽在握手间

 Party Etiquette：How to Handle Messy Food

 聚会中的餐桌礼仪

 Make Digital Cards to Build Stronger Relation with Your Business Network

 8招教你加薪水

 Business People Shaking Hands All over the World

 形形色色的握手礼节

 10 Secrets of Social Etiquette in Conversation

 会谈礼仪的10Wd,秘诀

Chapter 5 蕴涵在礼物中的秘密

 Holiday Office Gift Giving Do's andDon'ts

 职场送礼的技巧和禁忌

 7 Gifts You Should Never Give to Your Boss or Co-Workers

 7种不适宜送给老板和同事的礼物

 Gift Guidelines for Giving Your Boss a Handmade Gift

 物轻人意重：手工礼品更显诚意礼物

 Guidelines for Giving Your Boss a Gift

 给老板送礼有学问

Chapter 6 练习“心理柔道”

 The Benefits and the Potential for Disaster

 职场上的“友谊尺度”

 Choosing Your Words Carefullv

 莫让你的舌头超越你的思想

 How to Make Sure Your E-mail Messages Are Never Misunderstood

 确保电子邮件“有的放矢”

 How to Use Eye Contact to Your Advantage and When to Avoid It

 最有力的社交武器——恰到好处的目光接触

 Five Stumbling Blocks to Successful Networking and Howto Overcome Them

 跨越社交障碍

 10 Effective Ways to Remember Names

 记住他人名字的10种有效技巧

 Success Seltences to Help Combat Conversational CrapDiness

 这样沟通才完美

Chapter 7 塑造“光环"效应

 Top 7 Tips for Overcoming a Bad First Impression

 如何消除不良印象？

 Top Ways to“Work a Room”Without Working Up a Sweat

 陌生场合的几条黄金准则

 Seven Power Business Card Etiquette丁ips for Greater

 Networking Success

 好名片是成功的一半

 3 Wavs to Ditch a Boring Person at a Networking Event Without Being Rude

 3招助你遘离沉闷的谈话

 What to Do When You Can't Reamember Who You're Talking to

 如何获取那个熟悉的“陌生人”信息

 How to Make tlae Most ofTbose First 30 Seconds

 30秒塑造“光环”效应

Chapter 8 人际纷争，赢在情商

 Personal Courage and Conflict Resolution at Work

 如何建设性地处理工作场合的冲突

 Communicating Bad News at Work

 如何把令人沮丧的滇息说得更委婉

 Nine Tips for Turning Conflicts in to Connections

 工作中的冲突管理-和气致祥的9个小技巧

 Handle a Sabotaging Coworker

 如何避免卷入同事之争