梅根·珀维斯、乔舒亚·H.帕克、方振宇主编的《零基础应急职场口语（口袋应急版）》取材十分广泛，内容全面实用，总共包含了11个章节，它们依次为“求职面试”、“职场新人”、“日常事务”、“工作进行时”、“跟同事相处”、“办公电话”、“举行会议”、“谈判高手”、“业务精英”、“遇到特殊情况”和“休闲时光”。这些章节共涉及了73个职场热点话题，尽可能地涵盖了职场人士会遇到的各种场景，让读者朋友在每个场合下都能够游刃有余地运用英语。同时，本书编排小巧，便于随身携带和查阅学习，是每位渴望成为职场英语达人的读者朋友必不可缺的口语书。

如果你是英语零基础，但又懂得由浅入深、循序渐进、水到渠成的道理，那么请从现在起，翻开梅根·珀维斯、乔舒亚·H.帕克、方振宇主编的《零基础应急职场口语（口袋应急版）》这本应急职场书。掌握职场口语中的实用词汇，操练职场口语中的万能句型及应急情景句，模仿老外职场中的地道对话，熟记职场中的给力小贴士。你将感慨：在职场生涯中，能说一口流利地道的口语，远没有那么难。

Chapter 1 求职面试 The Job Interview

 Section 1 自我介绍，展示才华

Self-Introduction, Show Your Skills

 Section 2 明确自己的优势和劣势

Advantages and Disadvantages

 Section 3 应聘这份工作的原因

Reasons for Applying for the Job

 Section 4 简述自我职业规划

Career Planning

 Section 5 对公司的了解

About the Company

 Section 6 期望的薪资待遇

Expected Salary and Benefits

 Section 7 面试结束了

After the Interview

Chapter 2 职场新人 The Office Newcomer

 Section 1 主动结识同事

Introducing Yourself to Co-Workers

 Section 2 领取办公用品

Getting Office Supplies

 Section 3 熟悉工作环境

Getting Familiar with the Work Environment

 Section 4 学习公司规章制度

Learning the Company Rules and Regulations

 Section 5 参加培训

Attending Training Courses

Chapter 3 日常事务 Daily Affairs

 Section 1 日常文件整理

Filing Documents

 Section 2 收发传真

Sending and Receiving Faxes

 Section 3 复印打印资料

Copying and Printing

 Section 4 公司内部邮件往来

Communicating with Co-Workers via Email

 Section 5 发函联络客户

Contacting Clients Using Business Emails

 Section 6 遇到了问题，寻求帮助

Asking for Help

 Section 7 面对失误，不要气馁

Facing Mistakes

Chapter 4 工作进行时 Working Time

 Section 1 上司分配任务

Taking on a Task

 Section 2 开展工作

Getting Started

 Section 3 与同事沟通交流

Communicating with Your Co-Workers

 Section 4 汇报工作进度

Reporting Your Progress

 Section 5 团队协作力量大

Being a Team Player

 Section 6 受到赞赏

Receiving a Compliment

 Section 7 保证按时完成

Finishing on Time

Chapter 5 跟同事相处 Getting Along with Your Co-Workers

 Section 1 跟同事聊聊天

Small Talk

 Section 2 跟同事共进午餐

Having Lunch with Your Co-Workers

 Section 3 虚心向同事学习

Learning from Your Co-Workers

 Section 4 不吝惜赞美

Giving Compliments

 Section 5 及时解决矛盾与冲突

Solving Contradictions and Conflicts

Chapter 6 办公电话 Telephone Communications

 Section 1 接听电话，礼貌得体

Answering the Phone

 Section 2 转接电话

Transferring a Call

 Section 3 可以留言

Leaving a Message

 Section 4 应对电话咨询

Responding to Enquiries

 Section 5 处理客户投诉

Responding to Customer’s Complaints

 Section 6 进行电话预约

Telephone Appointments

 Section 7 与客户在电话里沟通

Communicating with Customers over the Phone

Chapter 7 举行会议 Holding a Meeting

 Section 1 会议的筹备

Preparing for a Meeting

 Section 2 会议开始了

Opening a Meeting

 Section 3 共同讨论议题

Discussing Items

 Section 4 征求别人意见

Asking for Suggestions

 Section 5 表达赞同或反对

Agreeing and Disagreeing

 Section 6 做好会议总结

Drawing a Conclusion

Chapter 8 谈判高手 Becoming a Good Negotiator

 Section 1 介绍自己及公司

Presenting Yourself and Your Company

 Section 2 向对方介绍产品

Introducing Your Products

 Section 3 讨论合作的可能性

Discussing Cooperation Opportunities

 Section 4 进行价格谈判

Negotiating the Price

 Section 5 协商合约细节

Negotiating the Contract

 Section 6 协商付款方式

Negotiating Payment Terms

 Section 7 作出一些让步

Making Some Concessions

 Section 8 双方签订合同

Signing the Contract

Chapter 9 业务精英 Being the Best Salesman

 Section 1 进行市场调查

Conducting a Market Survey

 Section 2 开展营销活动

Starting a Marketing Campaign

 Section 3 参加展会

Attending Trade Shows

 Section 4 争取客户订单

Obtaining Purchase Orders

 Section 5 做完美的简报

Giving a Perfect Presentation

 Section 6 需要出差

Being on a Business Trip

 Section 7 升职加薪啦

Promotion and Getting a Raise

 Section 8 迎接年终考核

The Annual Evaluation

 Section 9 拿年终奖

Getting an Annual Bonus

Chapter 10 遇到特殊情况 Special Circumstances

 Section 1 上班迟到了

Arriving Late

 Section 2 需要加班

Working Overtime

 Section 3 向领导请假

Asking for Leave

 Section 4 开始休假

Taking a Vacation

 Section 5 进行岗位调动

Transferring Jobs

 Section 6 请辞

Resigning

 Section 7 被解雇了

Getting Fired

Chapter 11 休闲时光 Leisure Time

 Section 1 部门有聚会

Going to an Office Party

 Section 2 相约购物

Going Shopping

 Section 3 大家一起去K歌吧

Going to Karaoke

 Section 4 欢乐的舞会

Going to a Dance

 Section 5 组织外出旅行

Going on a Trip