本书主要收录以下八个部分：人力资源部、外出事务、电话交际、公司会议、商贸活动、营销话题、商务拓展、商务交际。书中所涉及的内容几乎涵盖了与我们日常活动息息相关的全部内容，旨在构建一个轻松、实用的讲、练、学平台，全新开发大家的语言潜力，让广大的英语爱好者真正体会开开心心学口语的轻松快乐。

Part 1 Human Resources Department

 Unit One Employment

 Unit Two Job Interviews

 Unit Three Work Training

 Unit Four Daily Office Routine

 Unit Five Work Shift

 Unit Six Working Overtime

 Unit Seven Signing an Agreement

 Unit Eight Working Pressure

Part 2 Outgoing Business

 Unit One Business Visa

 Unit Two Booking Ticket

 Unit Three Booking Room

 Unit Four At the Airport

 Unit Five At the Hotel

 Unit Six At a Restaurant

 Unit Seven Taking a Taxi

 Unit Eight In the Bank

Part 3 Telephone Calls

 Unit One Transferring a Call

 Unit Two Wrong Number

 Unit Three Bad Connections and Busy Lines

 Unit Four Leaving a Message

 Unit Five Call Back

 Unit Six Reservation Calls

 Unit Seven Rescheduling over the Phone

 Unit Eight Cancelling an Appointment over the Phone

Part4 Company Conferences

 Unit One Preparing for a Meeting

 Unit Two A meeting agenda

 Unit Three Conference Arrangements

 Unit Four Beginning the Meeting

 Unit Five Discussion for personnel reshuffle

 Unit Six Discussion for layoffs and appointment

 Unit Seven Opinions

 Unit Eight Concluding a Meeting

Part 5 Commerce and Trade

 Unit One Establishing Business Relations

 Unit Two Inquiry

 Unit Three Offer

 Unit Four Price Negotiation

 Unit Five Terms of Payment

 Unit Six Shipment

 Unit Seven Complaints and.Claims

 Unit Eight Agreement

Part 6 Marketing Topics

 Unit One Marketing Surveys

 Unit Two Advertising Media

 Unit Three Promotional Events

 Unit Four Trade Shows

 Unit Five Preparing for a Trade Show

 Unit Six Product Demonstrations

 Unit Seven Attending Trade Fair

 Unit Eight Appointing an Agent

Part 7 Expanding Business

 Unit One Business Consultation

 Unit Two Business Promotion

 Unit Three Function Introduction

 Unit Four Bidding

 Unit Five Tender

 Unit Six Joint Venture

 Unit Seven Technology Transfer

 Unit Eight Consignment Sale and Barter Sale

Part 8 Business Communication

 Unit One Visiting

 Unit Two Reception

 Unit Three Greetings

 Unit Four Introductions

 Unit Five Having dinner with clients

 Unit Six Come to the Party

 Unit Seven Presents Giving

 Unit Eight Seeing off Customers