本教材共由10个单元组成,内容涉及商务会议、谈判、求职面试等与职场英语相关的各个方面。每单元由三部分构成:第一部分为与本单元内容相关的情景对话;第二部分为信息输入,通常是两篇有关背景知识的文章;第三部分为实践练习,由口语练习和书面练习组成,为学生提供真实情景,让学生将课上所学的知识应用到实际。同时,在对话及文章后的语言要点中,给出实用的口语表达例句,帮助学生就该单元的话题进行会话。
Unit 1 Job Interview
Text A Interview Etiquette
Text B Research the Company—An Important Step Before Interview
CulturaI Tips面试中的禁忌
Unit 2 company structure
Text A Board of Directors,Chairman and CEO
Text B Job Descriptions
Cultural Tips大型跨国公司组织结构案例
Unit 3 on the Phone
Text A How to Answer a Phone Call—Telephone Etiquette for the Called Party
Text B How to Make a Phone Call—Telephone Etiquette for the Caller
Cultural Tips商务电话礼仪
Unit 4 At the Meetjng
Text A How to Organize and Run Effective Meetings
Text B Meeting Agenda and Meeting Minutes
Cultural Tips商务会议礼仪
Unit 5 Business Travel
Text A Busi ness Travel
Text B Business Dining Etiquette
Cultural Tips国外小费文化
Unit 6 Receiving Visitors
Text A Receiving Visitors
Text B Inviting Clients to a Business Lunch
Cultural Tips世界各国人的饮食习惯及禁忌
Unit 7 Exhibition
Text A How to Select a Right Trade Show
Text B Exhibit Hall Etiquette
Cultural Tips展会计划时间表
Unit 8 Negotiation
Text A 5 Ways to Negotiate More Effectively
Text B Negotiation—Planning for a Successful Outcome
Cultural Tips谈判中非言语沟通技巧
Unit 9 Customer Service
Text A How to Provide Superior Customer Service
Text B Dealing with Complaints
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Unit 10 Keys to Career Success
Text A Staff Training
Text B Interpersonal Relationships and Politics
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