本教材以后现代主义教育理论为指导,解构传统的课程学科体系,以涉外导游职业岗位行动领域为逻辑基点,创设学习领域和学习情境;运用建构主义学习理论,设计教学过程、组织教学实施,从而最终达到涉外导游素质的自我养成和涉外导游能力的自主建构之目的。
MODULE 1 QUALIFICATIONS
Unit 1 Work as a tour guide
Unit 2 Planning a tour
Unit 3 Meeting the guests
Unit 4 Moving people
Unit 5 Leadership skills
Unit 6 Dealing with problems
MODULE 2 RECEPTION
Unit 7 En route
Unit 8 Greetings
Unit 9 Hotel accommodation
Unit 10 Dining in China
Unit 11 Travel itinerary
Unit 12 Shopping
Unit 13 Entertainment
Unit 14 Farewell
Unit 15 Handling complaints