本书为物流管理专业全国商贸类十一五规划应用型教材，涉及物流概论、物流基本要素，如物流运输、库存、仓储、信息管理、物流单证等，以及比较前沿的第三方物流、物流客户服务、供应链管理、全球物流等相关内容。本书共十一章，每章包括精读课文、案例、单词与专业术语、问答题等。

Unit 1 Introduction to Logistics

Text 1 The definitions of logistics

Text 2 Elements of logistics

Case: Efficient logistics vital for success

Unit 2 Transportation

Text 1 Modes of transportation

Text 2 Transport cost characteristics

Case: Chippy potato chip company

Unit 3 Inventory and Warehouse Management

Text 1 Inventory classifications

Text 2 Types of warehouses

Case: Jackson's warehouse

Unit 4 Packaging

Text 1 Purpose of packaging

Text 2 Packaging materials

Case 1 : Dow Corning's packaging strategy

Case 2: Cisco's packaging case

Unit 5 Handling

Text 1 Handling systems

Text 2 Up and away with overhead cranes

Case: Automated case handling on the rise

Unit 6 Information Management

Text 1 About EDI

Text 2 REID technologies

Case 1 : EDI in E-commerce

Case 2 : Application of RFID

Unit 7 Logistics Customer Service

Text 1 The introduction to logistics customer service

Text 2 Delivering customer value

Case: Managing events and promotions in the retail sector

Unit 8 The Third Party Logistics

Text 1 The introduction to TPL

Text 2 Matching supply chain and TPL strategies

Case 1 : Choosing the TPL provider

Case 2 : Cosfresh "Third Party Logistics"

Unit 9 Supply Chain Management

Text 1 Introduction to supply chain management

Text 2 Issues in supply chain management

Case: Toy supply chain

Unit 10 Logistics Documents

Text 1 introduction to documents

Text 2 Major types of logistics documents

Case: Sample of an irrevocable documentary credit

Unit 11 Global Logistics

Text 1 Strategic options and management of global logistics

Text 2 The challenges of global logistics

Case: Nike -- the logistics challenge of global business

References