Today, we are talking about 'Consumer Experience Management', and how can it be done without a thorough thinking on shop design here? We can easily see that major retailers understand how crucial it is to provide a pleasant shopping experience to our consumers and we have to compromise the space of having more merchandise with better ambience as well as a more interesting shopping experience, such as special waiting areas with cosy, and attention-to-detail in furniture and world class decor. The 'less is more' concept has set in even in many long established local retailers and the cooperation between a shop owner and interior designer is not only a business transaction but seeing each other as 'strategic partners' is now the emerging trend...

Preface

Hyundai Brondshop/Finance Shop, Seoul

Concrete Architectural Associates

Aesop Eslite, Taipei

CJ Studio

Mendo, Amsterdam

Concrete Architectural Associates

DAVIDS Footwear Boutique, Toronto

burdifilek

Wai Yuen Tong, Hang Kong

Another

RW & Co., Borrie

II BY IV Design Associates Inc,

Stephane Dou Chonglee Yugin Sago, faipei

CJ Studio

apart by lowrys, Tokyo

Ichiro Nishiwaki Design Office Inc,

HEDDIE LOVU, Tokyo

GLAMOROUS co,, Itd,

La Cite Shopping Mall, Liaoning

JBM Design

MISCH MASCH, Osaka

Ichiro Nishiwaki Design Office Inc,

Open, Hang Kong

Joey Ho Design

PUMA Antwerp, Antwerp

Kanner Architects

Chinese Arts & Crafts Re-branding, Hang Kong

Panorama International Ltd,

Voyage, London

Blacksheep

Virgin Megastore, Manchester

Checkland Kindleysides

Baboo, Xi'an

JBM Design

Style Hang Kong, Chengdu

Joseph Sy & Associates

Paradies Shops at the Georgia Aquarium, Georgia

TVS Interiors

Stephane Dou Changlee Yugin Tiger City, Taichung

CJ Studio

Sirius Praha, Prague

Maufice Mentjens Design

Kitson Men, California

Space International Inc,

Kiki 2, Maastricht

Maurice Mentjens Design

Epic, Nevada

AkarStudios

Nuance Duty Free, Ontario

Mackay I Wang Strategic Design

Sony Ericsson Flagship Store, London

Checkland Kindleysides

POSH Showroom - Central, Hang Kong

POSH Marketing Team

Acknowledgements