本书是《抢救上班族英语》系列之《金融业职员会话篇》。内容上不仅涵盖了前几年才出现的网上银行、股票等业务，而且还收集了最新出现的期货与期权等业务内容。全书紧扣金融业实务，采用对话形式，生动活泼的反映了金融英语的特色。

Part One Conversational English for Common Use

第一部分 银行职员常用英语会话

1. Greeting a Customer

 向客户打招呼

2. Making Inquiries of a Customer

 向客户询问

3. Giving Answers to a Customer

 向客户解答

4. Making Requests to a Customer

 向客户提请求

5. Making Suggestions to a Customer

 向客户提建议

6. Expressing Gratitude to a Customer

 向客户致谢

7. Offering Apologies to a Customer

 向客户道歉

8. Saying Goodbye to a Customer

 向客户道别

9. Commonly Used Expressions for Bank Clerks

 银行职员常用语句

10. Commonly Used Technical Terms for Bank Clerks

 银行职员常用专业术语

Part Two Conversational English for Specific Business

第二部分 银行职员专业英语会话

1. Opening a Savings Account

 开立储蓄账户

2. Opening a Current Account

 开立活期账户

3. Opening a Personal Checking Account

 开立个人支票账户

4. Explaining Account Rules and Regulations

 解释账户规章制度

5. Handling Special Savings

 办理特种储蓄

6. Handling Time Deposits

 办理定期存款

7. Handling Withdrawals

 办理取款

8. Handling a Report of a Lost Passbook

 处理存折报失

9. Applying for a Safe Deposit Box

 出租保管箱

10. Explaining Rates of Exchange

 解释汇率

11. Exchanging Foreign Currencies

 兑换外币

12. Making Foreign Currency Deposits

 办理外币存款

13. Handling Foreign Remittances

 办理向国外汇款

14. Handling Remittances from Abroad

 办理来自国外的汇款

15. Handling Reconversion

 办理退汇

16. Cashing a Foreign Check

 兑现外国支票

17. Cashing a Traveller’s Check

 兑现旅行支票

18. Cashing a Foreign Credit Card

 兑现外国信用卡

19. Discounting a Bill of Exchange

 贴现票据

20. Opening a Letter of Credit

 开立信用证

21. Amending a Letter of Credit

 修改信用证

22. Making a Collection of Demand Draft

 办理即期汇票托收

23. Offering a Renminbi Loan

 提供人民币贷款

24. Offering a Foreign Exchange Loan

 提供外汇贷款

25. Offering a Housing Loan

 提供房屋贷款

26. Offering a Loan for Working Capital

 提供流动资金贷款

27. Making a Credit Investigation

 进行资信调查

28. Handling Trust Business

 办理信托业务

29. Offering an International Leasing

 提供国际租赁

Part Three Conversational English for Special Banking Business

第三部分 银行特殊业务英语会话

1. Offering Credit Card Service

 提供信用卡服务

2. Offering Personal Automobile Consumer Loan

 提供个人购车贷款

3. Offering an Introduction to Finacning Service

 提供理财服务介绍

4. Offering Charges Agency Service

 提供代收费用业务

5. Offering Internet-banking Service

 提供网上银行服务

6. Offering Self-aided Bank Service

 提供自助银行服务

7. Offering Foreign Exchange Service

 提供外汇服务

8. Offering Collection Service

 提供托收服务

9. English for the Major Banks in China

 中国主要银行名称英译

Part Four Conversational English for Insurance Business

第四部分保险业务英语会话

1. Functions of Insurance

 保险的作用

2. Purposes for Buying Insurance

 保险的目的

3. Fundamental Knowledge About Insurance

 保险的基础知识

4. Categories of Insurance

 保险的种类

5. Offering Life Insurance

 提供人寿保险

6. Insuring the Household Contents

 提供家庭财产保险

7. Offering Accident Insurance

 提供意外保险

8. Offering Automobile Insurance

 提供汽车保险

9. Commission Insurance Business

 银行代理保险业务

10. Insurance Financing Service

 银行保险理财

11. Types of Cargo Transportation Insurance

 货运保险的种类

12. An Insurance for Woods

 木材货运保险

13. Handling Cargo Insurance

 办理货运投保

14. Commonly Used Classified Vocabulary for Insurance Business

 常用保险业务分类词汇

Part Five Conversational English for Securities Business

第五部分 证券业务英语会话

1. Stocks

 股票

2. Funds

 基金

3. Bonds

 债券

4. Futures

 期货

5. Options

 期权

6. Commonly Used Classified Vocabulary for Securities Business

 证券业务常用分类词汇