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| 书名 | 现代旅游英语教程 |
| 分类 | 教育考试-外语学习-英语 |
| 作者 | 陆建平 |
| 出版社 | 商务印书馆 |
| 下载 |  |
| 简介 | 编辑推荐 本书是一本指导涉外导游员提高英语交流和会话能力、讲求策略、重视文化差异的导游英语教材。全书由十三个主题、十四个单元组成，内容涵盖：旅游与导游、迎接宾客、去往宾馆并致欢迎辞、宾馆入住、行程安排、景点介绍、餐馆就餐、购物体验、娱乐活动、应付琐事、遭遇意外、处理投诉、送别宾客并致辞等。每一单元又分成预热问题、情景对话、实用句子、相关策略、文化差异、相关术语和练习七个部分展开。 另外，本教材的附录很具特色，所提供的内容全部为国际导游或外事接待人员所必备、须知，内容包括：全球旅游道德标准、英语导游资格证考试(现场考试)评分标准、旅游团接待计划、宾馆所用各种表格等。 目录 Unit 1 Tourism & Tour Guides Warm-up Questions Situational Dialogues In the classroom On the campus In the classroom Helpful Sentences Definitions of tourism Classification of tour guides Importance of tour guides' work Qualities for being a qualified tour guide Related Strategies Tips for Taking the Tour Guide Qualification Examination Cultural Differences Tour-guide Training Related Special Terms Key tourism organizations & associations Major types of tourist guides Tour guide training/education & examination Practice Unit 2 Receiving Guests Warm-up Questions Situational Dialogues At the airport arrival lobby At the railway arrival platform With individual tourists By the coach Helpful Sentences Finding guests Self-introduction Giving greetings Confirming numbers of the tourists/luggage Moving out of the airport/railway station Offering help Related Strategies A Full Preparation for Meeting Tourists Cultural Differences Customs for Greeting People Related Special Terms Key tourist services/agencies in China Types of travel Tour guide's documentation & tools Airport & railway station Practice Unit 3 En Route to the Hotel & Welcome Speech Warm-up Questions Situational Dialogues A welcome speech An outline of the welcome speech General introduction to the city On-the-way guiding Hotel introduction Helpful Sentences Asking for attention Self-introduction Introducing a person to a group Giving welcomes Expressing intentions to provide good service Giving good wishes for a pleasant stay Related Strategies A Good First Impression Cultural Differences Names & Culture Related Special Terms Introducing the city Introducing a hotel Practice Unit 4 Checking in at the Hotel Warm-up Questions Situational Dialogues Group check-in with reservation FIT check-in Group check-in with a room change Walk-in check-in Helpful Sentences Before checking-in Registering the guest Assigning rooms to the guests Introducing service Related Strategies Check-in at a Hotel Cultural Differences Art of Speaking Related Special Terms A catalog of room types Meal plans Food and beverage department Front office Housekeeping department Recreation department Practice Unit 5 Itinerary Planning Warm-up Questions Situational Dialogues Discussing a two-day tour in Nanjing …… Unit 6 Sightseeing Ⅰ Unit 7 Sightseeing Ⅱ Unit 8 Dining at Restaurants Unit 9 Shopping Experience Unit 10 Recreational Programs Unit 11 Dealing with Miscellaneous Matters Unit 12 Dealing with Emergencies Unit 13 Handling Complaints Unit 14 Seeing off Guests and Farewell Speeches Answers for Reference Appendices |
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