This text prepares students to effectively use, manage, and participate in the development of information technology applications in support of common business processes. Interconnections among an organization?Ts management, business processes, information systems and information technology are brought out in each chapter. Another emphasis throughout the text is the governance, control, and security of business processes, information systems ?" especially underlying financial information systems?"and emerging technologies. Moreover, the text centers around three themes: IT innovations, e-business and enterprise systems.

Part Ⅰ BUSINESS PROCESSES AND INFORMATION

 SYSTEMS FOUNDATION

 Chapter 1 Introduction to Information Systems

 Chapter 2 Documenting Business Processes and Information Systems

Part Ⅱ TECHNOLOGY FOR BUSINESS PROCESSES AND

 INFORMATION SYSTEMS

 Chapter 3 Database Management Systems

 Chapter 4 E-Business

 Chapter 5 Business Intelligence and Knowledge Management Systems

Part Ⅲ DEVELOPMENT OF INFORMATION SYSTEMS

 Chapter 6 Systems Analysis

 Chapter 7 Systems Design and Implementation

Part Ⅳ INTERNAL CONTROL FOR BUSINESS PROCESSES

 AND INFORMATION SYSTEMS

 Chapter 8 IT Governance: The Management and Control of Information

 Technology and Information Integrity

 Chapter 9 Controlling Information Systems: Process Controls

Part Ⅴ CORE BUSINESS PROCESSES

 Chapter 10 The "Order-to-Cash" Process: Part Ⅰ, Marketing and Sales (M/S)

 Chapter 11 The "Order-to-Cash" Process: Part Ⅱ, Revenue Collection (RC)

 Chapter 12 The "Purchase-to-Pay" (PtoP) Process

 Chapter 13 Integrated Production Processes (IPP)

 Chapter 14 The Business Reporting (BR) Process

Glossary

Index